Dedicated and hardworking Service and Support Staff with experience in housekeeping, cleaning, and hospitality environments. Skilled in maintaining high standards of cleanliness, hygiene, and organization, while providing excellent support to teams and ensuring a positive experience for guests and customers. Strong attention to detail, time management, and teamwork skills, with a proven ability to work efficiently in fast-paced and dynamic settings. Committed to delivering reliable, professional, and customer-focused service.
As a Housekeeper (July 2023 – Present), I am responsible for ensuring a clean, safe, and welcoming environment for guests and staff. My duties include cleaning and sanitizing guest rooms, bathrooms, and public areas, changing linens, replenishing amenities, and maintaining the highest standards of hygiene. I report maintenance issues, handle guest requests with professionalism, and use cleaning equipment and supplies efficiently and safely. With strong attention to detail, time management, and teamwork, I consistently contribute to delivering excellent service and guest satisfaction.
Worked as a Cleaning Assistant in a busy café environment, responsible for ensuring a clean, safe, and welcoming space for customers and staff. Duties included cleaning and sanitizing tables, chairs, floors, restrooms, and kitchen areas; washing dishes and utensils; disposing of waste; and restocking cleaning supplies. Assisted the team in maintaining hygiene standards in line with food safety regulations and supported café staff by keeping service areas organized and presentable. Developed strong attention to detail, time management, and teamwork skills while contributing to a positive customer experience.
Worked as a Waiter Assistant in a busy café located in a popular tourist area, supporting wait staff and ensuring efficient, high-quality service for a diverse range of guests. Responsibilities included setting up tables with cutlery, glasses, and linens, assisting in serving food and beverages, refilling drinks, and clearing tables promptly. Maintained cleanliness and organization in the dining area, ensured service stations were fully stocked, and helped deliver a smooth dining experience for both local and international visitors. Assisted in addressing guest requests politely and efficiently, while developing strong teamwork, communication, and multitasking skills in a fast-paced, high-demand environment.
Attention to detail and thorough cleaning
Time management and ability to multitask
Customer service and guest satisfaction
Maintaining hygiene and sanitation standards
Physical stamina and efficiency