Adrian Bezergheanu
Conferences, Meetings & Events
Summary
Dynamic and results-driven professional with a strong background in sales across banking, real estate, and hospitality sectors. Proven ability to manage client relationships, coordinate high-level events, and deliver exceptional front-of-house service. Highly organized and adaptable, with a solid track record in cross-functional team collaboration, client engagement, and exceeding sales targets in fast-paced, customer-centric environments.
Overview
18
18
years of professional experience
4
4
Languages
Work History
Meetings & Events - Supervisor
Copenhagen Marriott Hotel
06.2022 - Current
- Oversee the daily operations of the Conference and Events department.
- Ensure smooth execution of meetings and events, while maintaining the Marriott brand standards.
- Improve customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Supervise and train the staff /a team of event associates, setting clear expectations for staff members.
- Resolve conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Handle last-minute changes and guest's requests with professionalism.
- Focus on exceeding guest expectations and maximizing event revenue through operational excellence.
- Maintain close communication with the internal departments and the event organizers.
Front Desk Receptionist & Reservation Coordinator
Adina Apartment Hotel
01.2018 - 05.2022
- Deliver outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Oversee check-ins, check-outs, and reservations, ensuring accuracy and adherence to hotel policies.
- Handle guest inquiries, complaints, and special requests, ensuring satisfaction and positive experiences.
- Responsible for handling reservations or booking requests.
- Train staff in upselling techniques, enhancing revenue through promotions and value-added services.
- Carrying out general administrative tasks including, but not limited to; Advance purchase bookings; City Ledgers; Checking rates and reservations; Room allocations; Running credit limit reports, replying guest's reviews, replying guest's inquiries on OTA.
Front Office Intern
Copenhagen Marriott Hotel
05.2017 - 10.2017
- Assist staff with clerical and administrative duties.
- Perform reception duties.
- Acquired knowledge about the hotel structure, brand standards and loyalty programme.
Bell/Concierge - On Call
Copenhagen Marriott Hotel
05.2016 - 04.2017
Area Sales Executive
Nestle
01.2011 - 03.2013
- Analyze sales data and kept up to date with market trends.
- Increase territory sales by implementing effective sales strategies and building strong customer relationships.
- Expand client base through proactive prospecting and lead generation efforts.
- Achieve consistent sales growth by setting ambitious targets and devising action plans to reach them.
Senior Sales Executive
RBS Bank
05.2007 - 03.2010
- Providing financial advice to clients on topics such as budgeting, debt relief, insurance options.
- Reviewing loan applications.
- Explaining loan terms and conditions to clients in order to help them make informed decisions about their loans.
- Meeting with clients to discuss their financial goals and needs and to recommend appropriate solutions for financing those goals.
Education
AP Degree - Service, Hospitality & Tourism Management
Zibat - Zealand Institute of Business & Technology
Koge 04.2001 -
Bachelor - Law
West University
Timisoara 04.2001 -
Skills
Timeline
Meetings & Events - Supervisor
Copenhagen Marriott Hotel
06.2022 - Current
Front Desk Receptionist & Reservation Coordinator
Adina Apartment Hotel
01.2018 - 05.2022
Front Office Intern
Copenhagen Marriott Hotel
05.2017 - 10.2017
Bell/Concierge - On Call
Copenhagen Marriott Hotel
05.2016 - 04.2017
Area Sales Executive
Nestle
01.2011 - 03.2013
Senior Sales Executive
RBS Bank
05.2007 - 03.2010
AP Degree - Service, Hospitality & Tourism Management
Zibat - Zealand Institute of Business & Technology
04.2001 -
Bachelor - Law
West University
04.2001 -
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