Agnė Jankevičė
Business Analyst
Summary
Experienced Business Analyst with a proven track record of successfully communication with stakeholders and delivery in the bank. With over 10 years of Banking Sector experience in the project management and business analyst positions, I bring a wealth of knowledge and expertise in delivering results from conception to launch. I am a results-driven and energetic professional with exceptional communication, organizational, and analytical skills. I am passionate about working with people and building long-lasting relationships, recognizing that effective stakeholder management is crucial for any project or business success.
Overview
10
10
years of professional experience
Work History
Business Analyst
Danske Bank
07.2018 - Current
- Working on business requirements and processes for Banking Solutions;
- Gathering, understanding and documenting business requirements for development team;
- Creating and describing acceptance criteria's test cases in JIRA;
- Testing new features before releasing in PROD environment;
- Everyday communication with developers, UXteam, POs and senior leadership;
- Working with tools: JIRA, Figma, Microsoft Whiteboard, Adobe Analytics, ServiceNow;
- Helping and supporting other squads within the tribe with outstanding questions/queries.
Project Control & Governance Analyst
Barclays
08.2015 - 07.2018
- Managed/coordinated delivery of various network projects within Barclays GTIS Core Networks - Barclays UK, Barclaycard, Corporate and Payment;
- Managed internal governance and control processes. Main point of contact for all Core Networks teams to help go through internal governance processes;
- Coordinated network project changes and post-implementation activities to meet business needs;
- Responsible for project team meetings to help understand full scope of requirements for successful project delivery;
- Communicated with subject matter experts to ensure that project requirements and specifications are thoroughly evaluated to ensure resource assignment and project delivery in timely manner;
- Managed project information in JIRA tool for Solutions Delivery engineers/Infrastructure partners/Core Networks team leads/Business units;
- Prepared reports for Core Network teams leads and Stakeholders.
IT Analyst
Barclays
09.2013 - 08.2015
- Troubleshooted and resolved complex technical issues (network, hardware and software) at first point of contact;
- Monitored processes/queries and tracking those requests in ServiceNow that were not completed at first point of contact;
- Constantly communicated with 2nd line Support or other responsible team to avoid delays on customer queries.
Education
BBA - Business Administration
Vilnius University
Vilnius, Lithuania 04.2001 -
Skills
Business Process Mapping
undefinedTimeline
Business Analyst
Danske Bank
07.2018 - Current
Project Control & Governance Analyst
Barclays
08.2015 - 07.2018
IT Analyst
Barclays
09.2013 - 08.2015
BBA - Business Administration
Vilnius University
04.2001 -
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