Albert Hermit
Student BA Molecular biology
Aarhus V
Summary
A highly motivated student currently doing his BA in molecular biology. My studies have given me a strong foundation in the lab, with excel and in communicating with teammates. These skills have allowed me to Consistently organise and deliver great results.
My time with customer service has given me great communication and multitasking skills, while making sure that customers leave satisfied.
I have a can-do attitude, and aim to use my skills in order to deliver the best possible results.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Customer Assistant
Kvickly
Jyllinge
11.2018 - 12.2022
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Performed daily opening and closing functions and inventory management.
- Managed customer complaints with prompt, mutually beneficial resolutions.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
- Workplace had the 2 best years of revenue during my time.
- Reference:
- Previous co-worker, Mathilde Brahm +45 22560355
- Warehouse manager, Benjamin Knudsen +45 46788020
Newspaper Carrier
FK distribution
Jyllinge
07.2016 - 08.2017
- Engaged positively with community members throughout delivery routes, upholding positive company reputation.
- Picked up and accurately sorted newspapers to improve delivery run efficiency.
Education
2nd year bachelor student - Molecular biology
University of Aarhus
Aarhus, Denmark 09.2023 - Current
Certificate of course completion - Communication and personal growth
Dansk studie center
Queenstown, New Zealand 02.2023 - 03.2023
STX Highschool certificate - Mathematics A, Biology A, Chemistry B
Himmelev Gymnasium
Roskilde, Denmark 09.2018 - 07.2021
Skills
Working as a cashier and customer assistant, has forced me to multitask efficiently while maintaining composure, and ensuring quality customer service
undefinedTimeline
2nd year bachelor student - Molecular biology
University of Aarhus
09.2023 - Current
Certificate of course completion - Communication and personal growth
Dansk studie center
02.2023 - 03.2023
Customer Assistant
Kvickly
11.2018 - 12.2022
STX Highschool certificate - Mathematics A, Biology A, Chemistry B
Himmelev Gymnasium
09.2018 - 07.2021
Newspaper Carrier
FK distribution
07.2016 - 08.2017
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