Cycling, Kayaking, Swimming
Aleksandar Kitanovski
System Admin / DevOps
Copenhagen
Summary
Experienced System Administrator and DevOps Engineer with over 20 years in software implementation, maintenance, and extensive expertise in Windows and VMware environments. Proven track record in managing complex infrastructures, including data center operations and enterprise network management. Highly skilled in system optimization, deployment, and maintenance, with a strong focus on continuous professional development and adapting to evolving IT landscapes. Excellent problem-solving abilities, strong communication skills, and adept at collaborative projects.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
2
2
Certificates
5
5
Languages
Work History
System Administrator
Infomedia/Retriever
06.2024 - Current
- Administered system backups and recovery strategies to maintain data integrity and availability.
- Established security protocols to protect sensitive information across network systems.
- Administered and sustained servers, enhancing performance and reliability for end users.
- Delivered technical support for hardware and software challenges, elevating user satisfaction
- Developed documentation for system configurations, procedures, and troubleshooting guides.
- Managed onboarding and offboarding of employees.
- Streamlined network operations, significantly reducing downtime by implementing robust monitoring tools.
IT Systems Administrator
Logic Artists / DynastyStudios
01.2022 - 03.2023
- Administered and optimized a VMware and Windows-based infrastructure, ensuring high availability and performance.
- Collaborated with project teams on the implementation and integration of new systems and technologies.
- Managed network operations within an enterprise environment, ensuring robust and secure connectivity.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Developed modification program to determine compatibility with various software.
- Contributed to development, administration and testing of disaster recovery plans.
- Configured and tested Windows Server operating systems with roles features.
- Maintained current software licenses for computers and mobile devices.
- Full Inventory of both locations in Copenhagen and Istanbul
- Introduced BitDefender antivirus infrastructure and management tools to create and manage virtual server computing environment.
- Implement company security, IT policies, and best practices
- Handle cloud servers setup and maintenance, servers maintenance and support the IT needs of the company, including those working remotely
- Make a backup plan for all the offices and backup all services.
- Create Perforce Proxy servers on each office
- Create a list of PCs and laptops for management, non-developers and developers
- Move Swarm to AWS
- Setup Jenkins agents in the both locations Copenhagen and Istanbul
- Keep machines, instances and services up to date with Patch Management Tools
- Manage different NAS in each office
System Administrator /DevOps Engineer
Increase/ Nordlid
09.2016 - 06.2021
- Led the deployment and maintenance of a Windows Server 2012/2016/2019 infrastructure, aligning with KU-IT's technology stack.
- Developed and maintained enterprise-level network solutions, enhancing system efficiency and reliability.
- Achieved 95% customer satisfaction rate while administering [MacOS/Windows] systems.
- Automated nightly batch using Active Batch scheduler and created nightly jobs for database backups.
IT Support Engineer /System Administrator
KEA – KØBENHAVNS ERHVERVSAKADEMI
01.2003 - 10.2013
- Provided in-depth support for Windows-based systems and networks, aligning with the requirements of KU-IT.
- Played a key role in system optimization and troubleshooting, contributing to the smooth operation of IT services.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular.
- Monitored systems in operation and input commands to troubleshoot areas.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
- Used ticketing systems to manage and process support actions and requests.
Education
AP Degree Multimedia Designer - Multimedia, Web Design
KTS/KEA – KØBENHAVNS ERHVERVSAKADEMI
Copenhagen 09.2002 - 06.2004
No Degree - Mathematics And Computer Science
UKIM – UNIVERSITY NATURAL SCIENCE AND MATHEMATIC
Skopje, Macedonia 10.1992 - 09.1996
Skills
Backup administration
Network monitoring
Server administration
Disaster recovery planning
Windows Server administration
Remote support
Inventory management
IT policy enforcement
Patch management
Virtualization management
Active Directory administration
Certification
Microsoft Certified Professional 70-410, Microsoft Windows Server 2012 R2
Interests
Workout, Running
Timeline
System Administrator
Infomedia/Retriever
06.2024 - Current
IT Systems Administrator
Logic Artists / DynastyStudios
01.2022 - 03.2023
System Administrator /DevOps Engineer
Increase/ Nordlid
09.2016 - 06.2021
IT Support Engineer /System Administrator
KEA – KØBENHAVNS ERHVERVSAKADEMI
01.2003 - 10.2013
AP Degree Multimedia Designer - Multimedia, Web Design
KTS/KEA – KØBENHAVNS ERHVERVSAKADEMI
09.2002 - 06.2004
No Degree - Mathematics And Computer Science
UKIM – UNIVERSITY NATURAL SCIENCE AND MATHEMATIC
10.1992 - 09.1996
Languages
English (fluent)
Danish (basic)
Serbian -Croatian (fluent)
Bulgarian (fluent)
Macedonian (mother tongue)