Cycling, Kayaking, Swimming
Aleksandar Kitanovski
System Admin / DevOps
Copenhagen
Summary
- Driven Systems Administrator with 20 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration. Flexible professional with experience developing and building IT solutions.
- Confident DevOps Engineer with exemplary expertise in routine application maintenance tasks, including troubleshooting and testing.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
9
9
Certificates
5
5
Languages
Work History
IT Systems Administrator
Logic Artists / DynastyStudios
Copenhagen
01.2022 - 03.2023
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Developed modification program to determine compatibility with various software.
- Contributed to development, administration and testing of disaster recovery plans.
- Configured and tested Windows Server operating systems with roles features.
- Maintained current software licenses for computers and mobile devices.
- Full Inventory of both locations in Copenhagen and Istanbul
- Introduced BitDefender antivirus infrastructure and management tools to create and manage virtual server computing environment.
- Implement company security, IT policies, and best practices
- Handle cloud servers setup and maintenance, servers maintenance and support the IT needs of the company, including those working remotely
- Make a backup plan for all the offices and backup all services.
- Create Perforce Proxy servers on each office
- Create a list of PCs and laptops for management, non-developers and developers
- Move Swarm to AWS
- Setup Jenkins agents in the both locations Copenhagen and Istanbul
- Keep machines, instances and services up to date with Patch Management Tools
- Manage different NAS in each office
System Administrator /DevOps Engineer
Increase/ Nordlid
Copenahgen
09.2016 - 06.2021
- Established network specifications and analyzed workflow, access, information and security requirements.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Created patches and solutions to fix bugs in existing applications.
- Provisioned new software and hardware for use according to internal business and security policies.
- Evaluated latest technology innovations and adopted cost-effective, useful solutions.
- Introduced BitDefender antivirus infrastructure and management tools to create and manage virtual server computing environment.
- Introduced Windows Server 2012/2016/2019 infrastructure and management tools to create and manage virtual server computing environment.
- Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
- Oversaw IT activities to maintain operations by maintaining laptops, tablets and PDAs for 50 users.
- Coached and mentored employees and offered constructive feedback for performance improvement.
- Achieved 95% customer satisfaction rate while administering [MacOS/Windows] systems.
- Automated nightly batch using Active Batch scheduler and created nightly jobs for database backups.
IT Support Engineer /System Administrator
KEA – KØBENHAVNS ERHVERVSAKADEMI
Copenhagen
01.2003 - 10.2013
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular.
- Monitored systems in operation and input commands to troubleshoot areas.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
- Used ticketing systems to manage and process support actions and requests.
Education
AP Degree Multimedia Designer - Multimedia, Web Design
KTS/KEA – KØBENHAVNS ERHVERVSAKADEMI
Copenhagen 09.2002 - 06.2004
No Degree - Mathematics And Computer Science
UKIM – UNIVERSITY NATURAL SCIENCE AND MATHEMATIC
Skopje, Macedonia 10.1992 - 09.1996
Skills
Systems Engineering
Certification
Microsoft Certified Professional 70-410, Microsoft Windows Server 2012 R2
Interests
Workout, Running
Timeline
IT Systems Administrator
Logic Artists / DynastyStudios
01.2022 - 03.2023
System Administrator /DevOps Engineer
Increase/ Nordlid
09.2016 - 06.2021
IT Support Engineer /System Administrator
KEA – KØBENHAVNS ERHVERVSAKADEMI
01.2003 - 10.2013
AP Degree Multimedia Designer - Multimedia, Web Design
KTS/KEA – KØBENHAVNS ERHVERVSAKADEMI
09.2002 - 06.2004
No Degree - Mathematics And Computer Science
UKIM – UNIVERSITY NATURAL SCIENCE AND MATHEMATIC
10.1992 - 09.1996
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