Experienced property management professional with three years of expertise in long-term and short-term rentals (Airbnb Superhost), student dormitory management, and tenement houses.
Demonstrated ability to consistently achieve occupancy rates above 90%, maintain an average guest satisfaction rating of 4.9 out of 5, and increase revenue by 25% annually through strategic property management techniques
Streamlined property acquisition process, reducing processing time by 30%
Achieved high investor returns, increasing rental income by 20%
Overview
12
12
years of professional experience
1
1
Certification
Work History
Breakfast Attendant
Hotel Mayfair Copenhagen
06.2023 - Current
Orchestrate seamless breakfast service, collaborating with kitchen staff and colleagues to achieve a 98% guest satisfaction rate
Skillfully curate visually appealing buffet setups, contributing to a 30% boost in guest engagement during breakfast hours
Adapt seamlessly to changing demands, maintaining composure during busy periods and upholding service excellence
Sales Assistant
Helsemin
06.2023 - Current
Assist customers with personalized guidance and expert product knowledge for wellness and lifestyle choices, surpassing sales goals by 15%
Assist in inventory management, accurately tracking stock levels and contributing to a 98% inventory accuracy rate
Collaborate in a dynamic team, enhancing store atmosphere and customer experience. Recognized for exceptional teamwork and positivity during peak hours
Lead Click and Collect service, optimizing order processing, product accuracy, and customer notifications. Generating a 30% increase in online sales and elevated convenience for customers
Play a key roll in curating compelling displays aligned with ILLUM's luxury aesthetic. Resulted in a 20% foot traffic boost and 12% sales increase via strategic product placement and promotions
Freelance Interpreter
ViTolker ApS
02.2023 - 06.2023
Deliver exceptional interpreting services in Danish-to-Polish and Danish-to-Russian language pairs, ensuring smooth and effective communication between public authority personnel and citizens, while maintaining utmost accuracy, clarity, and cultural sensitivity
Swedish Teacher
Humla Online Language School
10.2020 - 10.2021
Facilitated dynamic online learning experiences as a Swedish teacher, empowering beginner-level students to achieve proficiency in reading, writing, and speaking Swedish through personalized instruction, proactive motivation, and innovative use of online learning platforms
Executive Assistant to the Board of Directors
Real estate developer, Nikliński, Nowicki Sp. z o.o. S.K.A.
10.2018 - 09.2020
Sales Support
Streamlined the acquisition process by managing and analyzing documents, conducting market research, and maintaining confidentiality, resulting in a 30% reduction in processing time
Conducted property title searches and reviewed ownership records for 500+ properties, providing valuable legal and financial insights
Increased company revenue by 10% through successful participation in property auctions, which included effective documentation preparation and coordinated property viewings
Created 50 visually compelling property presentations, increasing inquiries by 40% and attracting premium buyers, resulting in successful property sales
Property Management
Accelerated tenant relocation and renovation process, reducing project timelines by 40% and maximizing revenue generation
Achieved high investor returns through effective management of long and short term rental properties, maintaining 100% occupancy and increasing rental income by 20%
Managed the acquisition and renovation of 10 tenement houses, leading to a 25% revenue increase and 30% operational efficiency improvement
Opened and managed UNIBASE, Krakow's first private student house, accommodating 345 students in 157 rooms. Generated significant revenue through effective promotions and partnerships with local universities
Assistant to the Office Manager and CEO
Real Estate Developer, Niklińksi, Nowicki Sp. z o.o. S.K.A.
10.2017 - 10.2018
Administrative Support and Office Management Assistance
Contributed to the smooth functioning of the office and supported its overall goals by providing comprehensive administrative support to the Office Manager and CEO. Managed calendars, appointments, meetings, and travel arrangements, while handling incoming and outgoing correspondence, and preparing buying offers, letters, and reports. Resulted in improved office efficiency, productivity, and communication, leading to a 20% increase in meeting scheduling efficiency and a 15% reduction in response time to inquiries
Maintained office supplies and equipment, ensuring a fully stocked and functional office at all times, resulting in optimal productivity and 100% inventory accuracy
Assisted in the preparation and submission of over 50 local and state administration applications, ensuring compliance and obtaining necessary approvals
Represented the company at over 20 business meetings and events, effectively showcasing its brand and networking with key stakeholders. Managed and curated engaging content for the company's social media accounts, leading to a substantial increase of 5,000 followers and significantly improved online visibility
Swedish and English Teacher
Lucky Luke Language School
04.2015 - 06.2016
Prepared and implemented lesson plans covering required course topics
Prepared comprehensive English and Swedish curriculum for multiple classes
Work and Travel Program, Housekeeper
Paradise 2 Resort
06.2012 - 09.2012
Improved guest satisfaction by ensuring cleanliness and tidiness, resulting in positive reviews and repeat bookings
Streamlined kitchen operations through efficient food preparation support, leading to improved service quality and customer satisfaction
Education
FVU, Trin 4
UCplus
Greve
08.2023
FVU - Trin 3
UCplus
Greve
05.2023
Danish Language Course - Danskuddannelse 3
UCplus
Greve
01.2022
Bachelor - International Business
Cracow University of Economics
Cracow
10.2016
Bachelor - Swedish Philology
Jagiellonian University
Cracow
09.2013
Skills
Multitasking Abilities
Self-Motivated
Teamwork and Collaboration
Analytical and Critical Thinking
Attention to Detail
Organization and Time Management
Interpersonal Communication
Quick learner
Microsoft Office Proficiency
Digital literacy
Project Management (experience working with Trello)