Alper Serbetcioglu
Berlin
Summary
Experienced revenue management leader proficient in driving profitability within hospitality. Skilled in guiding diverse teams through change using clear communication to tackle challenges. Proficient in developing and implementing revenue management infrastructure and strategies. Recognized for fostering collaboration across diverse skill sets and backgrounds. Committed to driving sustainable growth through strategic planning and inclusive leadership.
Overview
19
19
years of professional experience
Work History
Head of Revenue Management and Strategy EMEA
Wyndham Hotels and Resorts
09.2023 - Current
• Establish and maintain strong relationships with key stakeholders within the organization and external partners, through regular communication and collaboration
• Explore opportunities for deeper strategic partnerships with key stakeholders, such as investment in technology or resources, to further enhance revenue optimization capabilities and drive long-term value creation
• Align revenue management strategies and initiatives with the broader goals and objectives of the organization, demonstrating how they contribute to overall growth and success
• Work closely with owners and hotel management teams to align interests and goals, ensuring mutual understanding and commitment to revenue optimization initiatives
Director, Revenue Management and Strategy EMEA
Wyndham Hotels and Resorts
08.2021 - 09.2023
• Develop and implement revenue management strategies across EMEA (600+ Hotels)
• Overview of remote revenue management service ( 250+ Hotels, $1.5 Million fee generation)
• Implement revenue management tools and systems across EMEA
• Plan, execute, and analyze promotional campaigns and pricing strategies to drive revenue growth and increase market share
Director, Revenue Management EMEA
Wyndham Hotels and Resorts
08.2020 - 08.2021
Regional Director, Revenue Management, Middle East, Eurasia and Africa
Wyndham Hotels and Resorts
03.2018 - 08.2020
Regional Director, Revenue Management, Central & Eastern Europe
Wyndham Hotels and Resorts
10.2016 - 03.2018
Director of Revenue Management
The St. Regis Istanbul
06.2014 - 08.2016
Reservations & Revenue Manager
Swissotel The Bosphorus
06.2012 - 06.2014
Revenue Manager
Swissotel Ankara
05.2010 - 06.2012
Front Office Supervisor
Swissotel Ankara
03.2006 - 05.2010
Front Office Receptionist
Bilkent Hotel
02.2005 - 03.2006
Education
Bachelor's Degree - Business Administration
Anadolu University
Turkey 01.2003
Associates Degree - Tourism and Hotel Management
Baskent University
Turkey 01.2001
Skills
- Revenue Management
- Revenue Management Systems & Tools
- Distribution and Channel Management
- Strategic Planning
- Project Management
- Account Management
Languages
English
Full Professional
Turkish
Native or Bilingual
Timeline
Head of Revenue Management and Strategy EMEA
Wyndham Hotels and Resorts
09.2023 - Current
Director, Revenue Management and Strategy EMEA
Wyndham Hotels and Resorts
08.2021 - 09.2023
Director, Revenue Management EMEA
Wyndham Hotels and Resorts
08.2020 - 08.2021
Regional Director, Revenue Management, Middle East, Eurasia and Africa
Wyndham Hotels and Resorts
03.2018 - 08.2020
Regional Director, Revenue Management, Central & Eastern Europe
Wyndham Hotels and Resorts
10.2016 - 03.2018
Director of Revenue Management
The St. Regis Istanbul
06.2014 - 08.2016
Reservations & Revenue Manager
Swissotel The Bosphorus
06.2012 - 06.2014
Revenue Manager
Swissotel Ankara
05.2010 - 06.2012
Front Office Supervisor
Swissotel Ankara
03.2006 - 05.2010
Front Office Receptionist
Bilkent Hotel
02.2005 - 03.2006
Bachelor's Degree - Business Administration
Anadolu University
Associates Degree - Tourism and Hotel Management
Baskent University
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