Ana Melissa Acevedo
Administrative & Data Reporting Specialist
Ålborgadde 16, 5t.v, København Ø
Summary
Organized and analytical professional with a strong background in administration, data reporting, and stakeholder coordination. Skilled at supporting leadership teams, improving workflows, and ensuring clear internal communication. Experienced in analyzing participation data, creating structured reports, and managing CRM systems to drive efficiency. Passionate about optimizing processes and fostering collaboration in international teams. Excited to contribute my expertise to enhance GN’s operational strategies and streamline business unit integration in a fast-paced environment.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Admissions Assistant
Copenhagen Business School EMBA
07.2023 - 12.2024
- Developed and analyzed participation reports using Qualtrics, providing insights through data visualizations.
- Coordinated and executed monthly information events, managing logistics and stakeholder communications.
- Processed and analyzed applicant data through FullFabric CRM, supporting recruitment strategies.
- Assisted leadership with meeting preparation, documentation, and follow-up actions.
- Answered phones, called prospects and handled initial email contacts for applicants.
- Managed sensitive applicant data with strict adherence to privacy regulations while working cross-functionally within the institution''s teams.
- Bolstered data-driven decision-making by generating reports on admissions metrics for review by senior leadership.
Resident Support Specialist
GoZego
11.2022 - 01.2023
- Streamlined resident communication processes, reducing response time by 30%.
- Generated monthly performance reports, analyzing customer engagement metrics.
- Collaborated with cross-functional teams to optimize service workflows.
- Managed Salesforce CRM, ensuring data integrity and reporting accuracy.
Community Associate
Regus Management Group
03.2022 - 07.2022
- Provided excellent customer service, addressing inquiries from residents and visitors in a timely manner.
- Provided executive-level administrative support, including calendar and meeting coordination.
- Prepared monthly occupancy and client satisfaction reports for leadership review.
- Managed documentation for lease agreements and client communications.
Sales & Operations Associate
AllSaints
11.2017 - 03.2022
- Increased client satisfaction by promptly addressing concerns and providing tailored solutions.
- Tracked and analyzed KPIs, including garments sold per transaction, average item price, transaction costs, and item volume.
- Assisted in inventory management and process improvements, ensuring optimized stock levels.
Human Resources Intern
Caliente Interactive
03.2021 - 09.2021
- Managed end-to-end recruitment tasks, including posting job openings, screening resumes, conducting phone interviews, and tracking candidate progress to support hiring objectives.
- Updated and maintained employee records to respond quickly to requests for information.
- Created structured reports on recruitment data using HR software (BambooHR, Indeed).
- Developed strong written and verbal communication skills.
Education
Master of Science - Business Administration And E-Business
Copenhagen Business School
Frederiksberg, Denmark 04.2001 -
Bachelor of Arts - International Business
CETYS University
Tijuana, Mexico 04.2001 -
Associate of Arts - Business Administration
San Diego Mesa College
San Diego, United States 04.2001 -
Skills
Administrative Coordination: Executive Support
Meeting planning & event coordination, Internal Communication Strategy
Data Performance Evaluation: Insights Reporting, CRM Database Management, Performance tracking and structured reporting
Communication & Tools: Skilled in Microsoft Office Applications, Stakeholder engagement & cross-team collaboration, Salesforce and CRM Experience
Additional Information
References available upon request
Timeline
Admissions Assistant
Copenhagen Business School EMBA
07.2023 - 12.2024
Resident Support Specialist
GoZego
11.2022 - 01.2023
Community Associate
Regus Management Group
03.2022 - 07.2022
Human Resources Intern
Caliente Interactive
03.2021 - 09.2021
Sales & Operations Associate
AllSaints
11.2017 - 03.2022
Master of Science - Business Administration And E-Business
Copenhagen Business School
04.2001 -
Bachelor of Arts - International Business
CETYS University
04.2001 -
Associate of Arts - Business Administration
San Diego Mesa College
04.2001 -
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