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Andreea Emanuela Arhip
Customer Service
Sengeløse
Summary
An ambitious and easy-to-learn person with experience in team management and customer service. I have a positive attitude and I like new challenges. Ability to work under pressure, deliver new solutions and quality awareness.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Supply Chain Assistant/Material Planner
Alstom Transport Danmark A/S
06.2023 - Current
- Procurement, Supply chain, Finance, Customer Services, Logistics responsibilities
- Responding Customers requests by sourcing prices,securing on-time, in-full delivery of materials and repairs
- Raising claims, maintain Suppliers master data, Product planning and Material procurement, Storage and Delivery
- Analyzing OTIF performance and driving improvements with Suppliers and Customer Service, Invoicing, Reporting
Customer service representative
Copenhagen Jade A/S
05.2021 - 01.2023
- Administration
- Managing Production orders
- Sales orders
- Managing costumer's database
- Invoicing
- Create new data
- Handle Claims and Credit
- Web content
- Logistics
Teamleader
System Transport
11.2016 - 04.2020
- Administration
- Customer service
- Planning
- Delegating
- Invoicing
- Project Leading
- Recruiting
- Reporting
- Statistics
- Training
Brand Responsible/Quality control
IC COMPANYS A/S
09.2010 - 11.2014
- Quality control
- LEAN
- Employee development program
- Statistics
- Order management
- Coordinating and Prioritizing the daily processes related to each brand
- Logistics
- Team management
Primary Accounting
SC. CORABIA PIRATILOR S.A.
05.2009 - 10.2009
- Invoicing
- Daily bookkeeping and weekly reports
Education
Bachelor degree - Psychology specialization
University "Andrei Saguna"
09.2006 - 06.2009
Diploma - Economics
High school "Virgil Madgearu"
09.2002 - 06.2006
Skills
- Communication Skills
- Ability to work under pressure
- VMS Systems /SAP
- Flexibility and Curiosity
- Analytical
Certification
ERP intro -SAP introkursus, Edutasia ApS, 09/01/20 - 10/31/20
Interests
Timeline
Supply Chain Assistant/Material Planner
Alstom Transport Danmark A/S
06.2023 - Current
Customer service representative
Copenhagen Jade A/S
05.2021 - 01.2023
Teamleader
System Transport
11.2016 - 04.2020
Brand Responsible/Quality control
IC COMPANYS A/S
09.2010 - 11.2014
Primary Accounting
SC. CORABIA PIRATILOR S.A.
05.2009 - 10.2009
Bachelor degree - Psychology specialization
University "Andrei Saguna"
09.2006 - 06.2009
Diploma - Economics
High school "Virgil Madgearu"
09.2002 - 06.2006
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