Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Andreea - Elena Lesanu

Andreea - Elena Lesanu

Billum,South Denmark

Summary

Capable OF WAITRESS passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service IN RESTAURANT establishments. Friendly Bartender with exceptional mixing and shacking skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work history

Waiter bartender

GASTRO PUB
Billund, South Denmark
06.2023 - Current
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Refused drinks service to guests without appropriate proof of age.
  • Maintained bar stocks, replenishing daily as necessary.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.

Cleaning worker

dansk koncept service
Billund, South Denmark
12.2021 - 06.2023
  • Protected customer assets by handling furniture and belongings with care.
  • Deep cleaned toilets and washrooms, ensuring regular replenishment of toilet rolls, soap and hand towels.
  • Collected and bagged up waste and recycling, delivering and sorting into appropriate bin areas.
  • Maintained high standards of cleanliness and general upkeep of wooden floors using mops and buffers.
  • Updated cleaning methods knowledge and expertise through regular assessments and training.
  • Spot cleaned and sanitised high-touch areas.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Communicated well with team across multiple locations.
  • Kept cleaning materials and equipment in clear, organised storage.
  • Restocked, refreshed and sanitised bathroom facilities.

Education

Diploma of Higher Education - ECONOMIC

Scoala Gimnaziala Sf. Nicolae , Deta
DETA, ROMANIA
09.2013 - 06.2017

Skills

  • Bar cleaning and maintenance
  • Outstanding customer service
  • Verbal communication
  • Warehouse maintenance
  • Deep-cleaning techniques
  • Domestic cleaning expertise
  • Self-motivated
  • Disinfection techniques
  • Chemical mixing and storage
  • Cleaning equipment knowledge
  • Vacuuming
  • Housekeeping
  • Pallet jack operation
  • Heavy manual lifting
  • Picking and packing
  • Warehouse operations
  • Scanning device operation
  • Mathematics
  • Warehouse picking
  • Product scanning
  • Manual handling
  • Labelling
  • Stock management
  • Damage control

Languages

English
Fluent
Romanian
Native

Timeline

Waiter bartender

GASTRO PUB
06.2023 - Current

Cleaning worker

dansk koncept service
12.2021 - 06.2023

Diploma of Higher Education - ECONOMIC

Scoala Gimnaziala Sf. Nicolae , Deta
09.2013 - 06.2017

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Andreea - Elena Lesanu