ANKITA KAPOOR
Business Analyst
Copenhagen,Denmark
Summary
Seasoned business analyst with 12 years of success in the IT industry. Adept at comprehending business and systems requirements, conducting user acceptance testing, and delivering end-user training.
Proven experience as a business analyst, API designer, and integration analyst.
Possessing over 6 years of expertise in the banking/insurance domain, specializing in business analysis and the Agile framework. Skilled in leading and facilitating Agile development teams, implementing Scrum principles, and enhancing team productivity, collaboration, and project outcomes.
Extensive knowledge of SOA principles, design patterns, open and private API design, API integration, microservices architecture, Swagger specification documentation, JSON, and XSD creation. Currently serving as a business/integration analyst for the world's largest container shipping company.
Overview
12
12
years of professional experience
3
3
Certificates
Work History
Senior Business Analyst
Codan A/S
11.2022 - 10.2023
- Lead and facilitated Agile ceremonies such as Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospectives for cross-functional development teams to achieve stakeholder expectations achieving a 95% satisfaction rate.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Developed and executed comprehensive project plans ensuring alignment with strategic business goals and contributing to a 20% increase in project efficiency.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
Business Analyst
Citibank
08.2020 - 10.2022
- Fostered open communication between executive stakeholders, engineering, and business, resulting in a speed improvement of the feature development life cycle
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Developed financial models to project future growth scenarios, assisting in long-term strategic planning.
- Enhanced customer loyalty with targeted analytics strategies, pinpointing areas for improvement in service delivery.
Integration Analyst
A.P. Moller Maersk
11.2019 - 08.2020
- Improved system efficiency by 20% by coordinating 4 cross-functional teams to enhance databases addressing business need
- Decreased system downtime by 25% by prioritizing and resolving 120 technical incidents efficiently
API Designer | Business Analyst
Citibank
06.2017 - 10.2019
- Analyzed unstructured information to derive key insights
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Analyzed user behavior and feedback to optimize design and user experience.
Business Analyst
A.P. Moller Maersk
05.2016 - 05.2017
- Requirement elicitation from the client and communicating the same to the team members to understand and implement functional demands
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
Implementation Consultant | Business Analyst
Government of Punjab
01.2012 - 04.2016
- Responsible for the end-to-end business analysis activities across project life cycle
- Offered client training services via on-site and online interaction to streamline onboarding process for newly implemented systems.
Education
Bachelor of Technology - Electronics & Communication
Punjab Technical University
Skills
Analytical Thinking
undefinedCertification
Certificate in Business Skills: TCS
Timeline
Senior Business Analyst
Codan A/S
11.2022 - 10.2023
Business Analyst
Citibank
08.2020 - 10.2022
Integration Analyst
A.P. Moller Maersk
11.2019 - 08.2020
API Designer | Business Analyst
Citibank
06.2017 - 10.2019
Business Analyst
A.P. Moller Maersk
05.2016 - 05.2017
Implementation Consultant | Business Analyst
Government of Punjab
01.2012 - 04.2016
Bachelor of Technology - Electronics & Communication
Punjab Technical University
Awards
- Domain & Contextual Master - TCS
- Appreciation Letter - Govt of Punjab
Classification
Internal
Methodology
- Agile development
- Waterfall Development
Awards
- Domain & Contextual Master - TCS
- Appreciation Letter - Govt of Punjab
Classification
Internal
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