Annunya Sankhua
Copenhagen
Summary
As an independent trainer, specializing in empowering individuals through expert parenting, communication, and public speaking guidance, a passion for helping others grow has led to the successful training of numerous parents and students both online and offline. Additionally, as the author of "The Power of the Hour," a book on time management, practical strategies are offered to enhance productivity and efficiency. Dedication to fostering positive change and personal development is at the core of all activities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Freelancer
Self-employed
07.2021 - Current
- Independent trainer specializing in parenting, communication, and public speaking
- Passionate about empowering individuals to grow
- Successfully trained more than 50 parents and more than 200 students both online and offline
- Author of "The Power of the Hour," focusing on time management strategies
- Offers practical strategies to enhance productivity and efficiency
- Dedicated to fostering positive change and personal development
Chapter Secretary
IMPA
11.2020 - 08.2021
- Promoting IMPA certification.
- Supporting Chapter President and coordinating with IMPA,
- Organizing, engaging monthly meetings, maintaining records, and promoting IMPA on social media.
- Ensuring members benefit personally and professionally during their tenure.
Volunteer
Lifeline Foundation
06.2018 - 12.2018
- Completed comprehensive training in crisis response, active listening, and ethical communication to effectively assist callers in distress.
- Maintained confidentiality and adhered to strict ethical guidelines to protect and respect the privacy of individuals.
- Collaborated with team of volunteers and supervisors to enhance service quality and participated in regular training sessions to continuously improve skills.
- Contributed to public awareness campaigns aimed at suicide prevention, increasing community understanding and engagement with mental health resources.
Business Support Analyst
Royal Bank Of Scotland, RBS
10.2012 - 08.2015
- Handling the capacity management mailbox to address the request from the business for Application management support and coordinate between the Application management support team and business.
- Proactive work is needed to ensure early project engagement for take-ons and to analyze the capacity of the sources.
- Administration of the work request system support mailbox to handle queries related to the work request system, including providing access to new users and changes related to the AM internal support teams.
- To provide high quality management information to work stack reported every month to the senior management of the business unit.
- Meeting the timelines to avoid the expiry of contracts related to applications from the vendor to maintain compliance.
- Participation in delivery of AM processes including AM front door, forward plan, service take on and management information, ensuring continuous improvement actioned.
- Participation in delivery of new AM processes and practices.
- Plan work to achieve high-quality output within the designated deadlines.
- Coordinating and organizing with team for events.
Executive Assistant
Royal Bank Of Scotland, RBS
05.2011 - 09.2012
- Assisting Senior Executives: Provide support to three senior-level business heads, ensuring their schedules and tasks are efficiently managed.
- Calendar Management: Oversee and organize calendars, ensuring timely and effective scheduling of meetings and appointments.
- Meeting Support: Attend management team meetings, capture minutes, follow up on action items, and manage scheduling, planning, and organizing.
- Event Organization: Plan and coordinate meetings, town halls, and conferences, ensuring smooth execution and team participation.
- Confidentiality: Maintain confidentiality of important documents, ensuring all communications and documents are recorded, filed, and stored for easy retrieval.
- Expense Management: Handle expense claims and follow-ups to ensure timely reimbursement and accurate financial records.
- Client Handling: Arrange visitor access for vendors and consultants attending meetings, ensuring a smooth and professional experience.
- Travel Management: Coordinate travel arrangements for executives and team members, including booking flights, accommodations, and itineraries.
- Administrative Assistance: Provide administrative support to various departments, including managing courier correspondence and other related tasks.
Client Liaison Representative
Ma Foi Ranstad
02.2010 - 04.2011
- Employee Joining Formalities- Interacting with recruits and handing them over their ID cards, forms and details of their respective team mentors and allocating workstations to the employees. Data-sourcing the details of the employees along with the recruits with their updated details and coordinating with HRSS.
- Accommodation- Arranging accommodation for the recruits and relocated staff at hotels and guest houses.
- Transportation- Arranging transportation for all the employees in the facility. Check with the service provider for various alternatives when there is a shortage of vehicles.
F&B Hostess
Taj Hotels And Resorts
06.2008 - 01.2010
- Greet and receive the guests and make them sit at the designated dining place.
- Communicating with guests through e-mail and telephone about the new promotions at the hotel
- Coordinating with the front office for posting payments into the room bills.
- Coordinating with the Housekeeping department for upkeeping of the restaurant
- Updating the Inner Circle points for the members through online
- Maintain guest history for repeat guests who visit the hotel.
Sales Executive
Flemingo Duty Free Shop Pvt Ltd
01.2008 - 05.2008
- Manage and promote sales along with sales team at Duty free shops
- Achievement of desired sales.
- Ensuring that the products are displayed properly at all times.
- Receive, verify and arrange goods on receipt at shops.
- Maintain complete inventory of stocks as per the requirements of Customs Act and company's policies and procedures.
- Carry out physical stock taking on perpetual basis as per the company's policies.
- Collect appropriate proceeds from customers and hand over the same to designated employee of the company at the end of the shift.
- Monitor and control products by expiry dates and implement procedures to take immediate action in case of goods with near expiry as per the procedures set therein.
- Ensure cleanliness and orderliness of complete shop.
Education
MBA - HR & Systems
IIKM Corporate B School - Chennai
2015
Skills
- Customer Support
- Project Management
- Virtual Assistance
- Video Editing
- Content Writing
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Team building
Languages
English, Odia , Hindi, Bengali
Native language
Tamil
Elementary
A2
Danish
Elementary
A2
Certification
ITIL Foundation, TÜV SÜD
Train The Trainer, NABET-National Accreditation Board for Education and Training
SQA, Scottish Qualifications Authority
Certified Image consultant - Image Consulting Business institute
Graduate in advanced people skills and interpersonal communication
Certification Program in Parenting Skills Program Leadership
Timeline
Freelancer
Self-employed
07.2021 - Current
Chapter Secretary
IMPA
11.2020 - 08.2021
Volunteer
Lifeline Foundation
06.2018 - 12.2018
Business Support Analyst
Royal Bank Of Scotland, RBS
10.2012 - 08.2015
Executive Assistant
Royal Bank Of Scotland, RBS
05.2011 - 09.2012
Client Liaison Representative
Ma Foi Ranstad
02.2010 - 04.2011
F&B Hostess
Taj Hotels And Resorts
06.2008 - 01.2010
Sales Executive
Flemingo Duty Free Shop Pvt Ltd
01.2008 - 05.2008
MBA - HR & Systems
IIKM Corporate B School - Chennai
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