Summary
Overview
Work History
Education
Skills
Personal Information
Training
Fieldsofhrmandresearchinterest
Accomplishments
Certification
Interests
Timeline
A.S.M SAYEM

A.S.M SAYEM

HR, Customer Service, Human Right Practitioners
Åbyhøj,Aarhus

Summary

I want to work in a corporate environment to improve my skill and to develop the regular activities for organizational goal. Want to engage myself as HRBP to achieve organizational mission and vision. I always like to prefer updated myself as twenty centuries challenges. Therefore, I want to contribute my experiences and knowledge’s for changing Human Resource Management to Human Capital Management.

Overview

10
10
years of professional experience
7
7
years of post-secondary education
8
8
Certifications
3
3
Languages

Work History

Operation Assistant

Markedshallen Nicolinhus
Aarhus, Central Jutland
05.2024 - Current
  • Assist in planning, coordinating, and scheduling operational activities for dishwashers, runners, cleaning crews, and bar tenders.
  • Keep going the ongoing recruitment for Bar and Support Service (dishwasher, cleaning assistant, runner)
  • Responsible for working hours designing and implementing
  • Responsible for workfed updates for the employees
  • Maintain and update records, reports, and documentation accurately
  • Communicate with clients, vendors, and internal teams to facilitate smooth operations
  • Support the execution of daily tasks to ensure efficient workflow
  • Monitor and report on the progress of operational initiatives
  • Collaborate with other departments to troubleshoot and resolve logistical issues
  • Manage and track inventory levels, placing orders as needed to prevent shortages
  • Coordinate deliveries and ensure timely distribution of supplies and materials
  • Respond to inquiries from customers and stakeholders promptly and professionally
  • Assist in resolving customer concerns or escalating issues to the ap
  • Handle day-to-day operational tasks and priorities with minimal supervision
  • Managed day-to-day department operations with effective workflow coordination.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Prepared and delivered operational performance reports to inform management.
  • Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
  • Supported marketing efforts by coordinating logistics for promotional events and product launches.
  • Improved project tracking with the introduction of a comprehensive task management platform.
  • Improved team morale and motivation by organizing regular feedback sessions and recognizing outstanding performances.
  • Managed inventory control, ensuring stock levels were maintained to support daily operations effectively.
  • Increase customer satisfaction by developing a feedback system for the operations team to address concerns promptly.
  • Completed daily logs for management review.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Increased customer service success rates by quickly resolving issues.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
  • Provided administrative support with accurate document preparation and data entry.
  • Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
  • Collaborated with other departments to foster smooth operation of daily processes.
  • Assisted operations manager with planning of routine operations and special projects.
  • Contributed to development of operational procedures to improve efficiency and accuracy.
  • Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
  • Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
  • Assisted in the recruitment process, organizing interviews, and onboarding new staff to accelerate their integration into the team.
  • Assisted with the preparation of operational reports, providing insights for strategic planning sessions.
  • Reduced operational downtime, performing regular maintenance checks on essential office equipment.
  • Enhanced team efficiency by implementing a new digital filing system for more accessible document retrieval.
  • Ensured compliance with health and safety regulations, conducting regular audits and training sessions for staff.
  • Contributed to environmental sustainability efforts by implementing company-wide recycling programs.

Assistant General Manager, Human Resources

JAMUNA GROUP OF INDUSTRIES
01.2023 - Current
  • Company Overview: (A large Group of Companies)
  • Developing and implementing HR strategies that align with the organization`s goals and objectives
  • Implementing Global Recruitment Process and Strategies
  • Designing and Implementing Business Model, Sales Base and Sale force management
  • Restructuring and transforming organization policies, process and employee guidance
  • Recruiting Directorate/COO level for making business transformation and organizational development
  • Leading and managing a team of HR professionals, providing guidance, coaching, and support as required
  • Ensuring that HR policies and practices are in compliance with relevant laws and regulations
  • Overseeing recruitment and selection activities, including sourcing, interviewing, and hiring candidates
  • Developing and managing compensation and benefits programs that attract and retain top talent
  • Designing and implementing performance management processes that help to improve employee productivity and engagement
  • Developing and managing employee engagement programs that foster a positive workplace culture and improve employee retention
  • Developing and implementing training and development programs that help to build employee skills and knowledge
  • Managing HR operations, including payroll processing, HRIS management, and compliance reporting
  • Developing and maintaining relationships with external stakeholders, including labor unions, industry associations, and government agencies
  • (A large Group of Companies)

Warehouse Employee

Salling Group A/S
10.2023 - 05.2024
  • Accurately pick and pack items based on large orders using handheld scanners or warehouse management systems
  • Ensure quality control of picked items, verifying accuracy and condition
  • Receive, unload, and organize incoming goods
  • Restock shelves and storage areas according to established guidelines
  • Perform regular inventory checks and report discrepancies
  • Prepare shipments for transportation by securely wrapping and labeling goods
  • Collaborate with transport teams to ensure timely dispatch
  • Operate warehouse equipment such as forklifts, pallet jacks, or conveyor systems, following safety protocols
  • Perform routine maintenance checks on equipment and report issues
  • Maintain cleanliness and organization of the warehouse
  • Adhere to safety regulations and company policies
  • Participate in team meetings and contribute to process improvement initiatives
  • Consistently lifted materials weighing as much as pounds.

Manager & Human Resources Business Partner

PRAN-RFL GROUP
03.2017 - 01.2023
  • Lead Global and National recruitment efforts with a focus on bringing in diverse talent and building a talent pipeline
  • As a HRBP, Manage key HR processes, including annual salary planning, compensation, bi-annual performance feedback cycle, leadership development review, employee training and development, and employee relations
  • Conduct timely investigations, prepare documentation and make appropriate recommendations as a HR Business Partner.
  • As an HRBP, Ensure compliance with applicable employment laws and company policies
  • Support current and future business needs through the development, engagement, motivation and preservation of human capital
  • Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
  • Oversee and manage a performance appraisal system that drives high performance
  • Maintain pay plan and benefits program
  • To plan, design, manage and implement overall recruitment-selection-placement strategy and process
  • To develop and update 'Role Profile' for existing and new-created all positions of the organization as regular basis
  • To prepare and post jobs through appropriate online web portal, newspapers and internal circulation
  • To develop and ensure 'Employer Branding' through job fair, road-show, seminar, campus recruitment, etc
  • To execute the complete end-to-end hiring on all positions across the organization
  • To identify & analysis the gap regarding turnover & retention, taking proper actions for further steps
  • Designs the selection matrix for choosing the optimum recruitment channel and recruitment source
  • Explores the market best practices in recruitment and staffing and implement appropriate best practices in the organization
  • To build a quality relationship with key stakeholders
  • To manage recruitment date, venue, candidates, invigilator & board member, recruitment data-base, deployment & posting
  • Bridging management and employee relations by addressing demands, grievances or other issues
  • Responsible for investigations, conflict resolution, employee communications, and management coaching
  • Lead as key business partner to senior leaders and managers to optimize employee engagement, team development, and organization effectiveness
  • Responsible for KPI based performance activities evaluation
  • Preparing strategic plan with BU head and implement to business
  • Performing with HRIS software for giving HR support to the employee
  • Developing organogram with Manpower Requisition with MS Visio
  • Responsible for implementing SIX Sigma in Head office, Factory and also in recruitment process
  • Conducting training on Professional Trainer on Soft skill and Development Training
  • Responsible for SIX SIGMA Training at Head Office, Factories and Depots
  • As HRBP, Regularly factory visit, motivating workers, value added in production flow, problem solving etc
  • Weekly observe the present product market scenario, visit with sales staff and always take some time to talk with dealer or retailer
  • As HRBP, taking care all of my employee (HO, Factories) with modern HR practice
  • Develop the Sales team through of the job & on the job training
  • Playing a major role regarding manpower deduction and cost control

Senior Officer, Human Resources

CHAROEN POKPHAND GROUP
03.2015 - 02.2017

· Create Job Description according to Business Need.

· Published Job advertisement through Daily News Paper, Job Portal and TV media.

· Conduct assessment center for green horn recruitment.

· Selection the Best & Placement to the concerned BU.

· Create New staff profile and salary approval and

· Responsible for Senior position recruitment and salary negotiation.

· Develop the Interview Process and assessment center.

· Organogram Development (Visio, Flowchart) for organization need..

· Conducting On-Boarding Program and publish the report.

· Conduct training session. (Soft skill based training).

· Responsible for organizing the campus recruitment program & job fair.

· Responsible for Job portal maintain and CV bank operation.

· Acting as an HR Ambassador for Public & Reputed Private Universities.

Education

Bachelors of Business Administration - Human Resources Management

ASA University of Bangladesh, Dhaka, Bangladesh
01.2010 - 01.2013

Higher School Certificate - Commerce

B A F Shaheen College, Dhaka, Bangladesh
01.2007 - 01.2009

Secondary School Certificate - Science

Dhaka Board, Dhaka, Bangladesh
01.2005 - 01.2007

Skills

Professional and friendly

Positive attitude

Operational reporting

Document management

Workflow optimization

Administrative support

Work Planning and Prioritization

Hiring and training

Onboarding and orientation

Policy and procedure adherence

Performance monitoring

Event management

Personal Information

  • Date of Birth: 09/24/90
  • Nationality: Bangladesh

Training

  • Seven Habits of Highly Effective People, Seven Habits, 3 Days, Charoen Pokphand Group
  • Six Sigma 20 Tools, Six Sigma, 15 Days, PRAN RFL Group
  • Learners to Leaders 2018, Customer Service, Leadership and Innovation, Self-Organizing, Let’s Get Motivated, 10 Days, PRAN RFL Group
  • Pursuit of Excellence 2019, Negotiation, Empowerment and Delegation, Emotional Intelligence, Vision Board, Golden Circle, Positive Affirmation, 10 Days, PRAN RFL Group
  • Sales Techniques, Sales People Development, 3 Days, PRAN RFL Group
  • Brain Tracy International, Why Sales People are Success, Ten Keys to Business Success, Eat the Frog, 8 Days, PRAN RFL Group

Fieldsofhrmandresearchinterest

  • Recruitment & Performance Appraisal
  • Organization Development
  • Organizational Behavior
  • Human Resources Management
  • HR Planning
  • Strategic HRM
  • Industrial Psychology

Accomplishments

    I have successfully completed Lean Management Training.

    I have learned about human rights when I am working for the NGOs.

Certification

Microsoft Office Specialist (MOS) - Microsoft.

Interests

Explore the new city, culture and people

Timeline

Operation Assistant - Markedshallen Nicolinhus
05.2024 - Current
Warehouse Employee - Salling Group A/S
10.2023 - 05.2024
Assistant General Manager, Human Resources - JAMUNA GROUP OF INDUSTRIES
01.2023 - Current
Manager & Human Resources Business Partner - PRAN-RFL GROUP
03.2017 - 01.2023
Senior Officer, Human Resources - CHAROEN POKPHAND GROUP
03.2015 - 02.2017
ASA University of Bangladesh - Bachelors of Business Administration, Human Resources Management
01.2010 - 01.2013
B A F Shaheen College - Higher School Certificate, Commerce
01.2007 - 01.2009
Dhaka Board - Secondary School Certificate, Science
01.2005 - 01.2007
A.S.M SAYEMHR, Customer Service, Human Right Practitioners