Summary
Overview
Work History
Education
Skills
Personal Information
Training
Fieldsofhrmandresearchinterest
Accomplishments
Certification
Interests
Timeline
A.S.M SAYEM

A.S.M SAYEM

HR, Customer Service, Human Right Practitioners
Åbyhøj,Aarhus

Summary

I want to work in a corporate environment to improve my skill and to develop the regular activities for organizational goal. Want to engage myself as HRBP to achieve organizational mission and vision. I always like to prefer updated myself as twenty centuries challenges. Therefore, I want to contribute my experiences and knowledge’s for changing Human Resource Management to Human Capital Management.

Overview

10
10
years of professional experience
7
7
years of post-secondary education
8
8
Certifications
3
3
Languages

Work History

Operation Assistant

Markedshallen Nicolinhus
Aarhus, Central Jutland
05.2024 - Current
  • Assist in planning, coordinating, and scheduling operational activities for dishwashers, runners, cleaning crews, and bar tenders.
  • Keep going the ongoing recruitment for Bar and Support Service (dishwasher, cleaning assistant, runner)
  • Responsible for working hours designing and implementing
  • Responsible for workfed updates for the employees
  • Maintain and update records, reports, and documentation accurately
  • Communicate with clients, vendors, and internal teams to facilitate smooth operations
  • Support the execution of daily tasks to ensure efficient workflow
  • Monitor and report on the progress of operational initiatives
  • Collaborate with other departments to troubleshoot and resolve logistical issues
  • Manage and track inventory levels, placing orders as needed to prevent shortages
  • Coordinate deliveries and ensure timely distribution of supplies and materials
  • Respond to inquiries from customers and stakeholders promptly and professionally
  • Assist in resolving customer concerns or escalating issues to the ap
  • Handle day-to-day operational tasks and priorities with minimal supervision
  • Managed day-to-day department operations with effective workflow coordination.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Prepared and delivered operational performance reports to inform management.
  • Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
  • Supported marketing efforts by coordinating logistics for promotional events and product launches.
  • Improved project tracking with the introduction of a comprehensive task management platform.
  • Improved team morale and motivation by organizing regular feedback sessions and recognizing outstanding performances.
  • Managed inventory control, ensuring stock levels were maintained to support daily operations effectively.
  • Increase customer satisfaction by developing a feedback system for the operations team to address concerns promptly.
  • Completed daily logs for management review.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Increased customer service success rates by quickly resolving issues.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
  • Provided administrative support with accurate document preparation and data entry.
  • Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
  • Collaborated with other departments to foster smooth operation of daily processes.
  • Assisted operations manager with planning of routine operations and special projects.
  • Contributed to development of operational procedures to improve efficiency and accuracy.
  • Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
  • Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
  • Assisted in the recruitment process, organizing interviews, and onboarding new staff to accelerate their integration into the team.
  • Assisted with the preparation of operational reports, providing insights for strategic planning sessions.
  • Reduced operational downtime, performing regular maintenance checks on essential office equipment.
  • Enhanced team efficiency by implementing a new digital filing system for more accessible document retrieval.
  • Ensured compliance with health and safety regulations, conducting regular audits and training sessions for staff.
  • Contributed to environmental sustainability efforts by implementing company-wide recycling programs.

Assistant General Manager, Human Resources

JAMUNA GROUP OF INDUSTRIES
01.2023 - Current
  • Company Overview: (A large Group of Companies)
  • Developing and implementing HR strategies that align with the organization`s goals and objectives
  • Implementing Global Recruitment Process and Strategies
  • Designing and Implementing Business Model, Sales Base and Sale force management
  • Restructuring and transforming organization policies, process and employee guidance
  • Recruiting Directorate/COO level for making business transformation and organizational development
  • Leading and managing a team of HR professionals, providing guidance, coaching, and support as required
  • Ensuring that HR policies and practices are in compliance with relevant laws and regulations
  • Overseeing recruitment and selection activities, including sourcing, interviewing, and hiring candidates
  • Developing and managing compensation and benefits programs that attract and retain top talent
  • Designing and implementing performance management processes that help to improve employee productivity and engagement
  • Developing and managing employee engagement programs that foster a positive workplace culture and improve employee retention
  • Developing and implementing training and development programs that help to build employee skills and knowledge
  • Managing HR operations, including payroll processing, HRIS management, and compliance reporting
  • Developing and maintaining relationships with external stakeholders, including labor unions, industry associations, and government agencies
  • (A large Group of Companies)

Warehouse Employee

Salling Group A/S
10.2023 - 05.2024
  • Accurately pick and pack items based on large orders using handheld scanners or warehouse management systems
  • Ensure quality control of picked items, verifying accuracy and condition
  • Receive, unload, and organize incoming goods
  • Restock shelves and storage areas according to established guidelines
  • Perform regular inventory checks and report discrepancies
  • Prepare shipments for transportation by securely wrapping and labeling goods
  • Collaborate with transport teams to ensure timely dispatch
  • Operate warehouse equipment such as forklifts, pallet jacks, or conveyor systems, following safety protocols
  • Perform routine maintenance checks on equipment and report issues
  • Maintain cleanliness and organization of the warehouse
  • Adhere to safety regulations and company policies
  • Participate in team meetings and contribute to process improvement initiatives
  • Consistently lifted materials weighing as much as pounds.

Manager & Human Resources Business Partner

PRAN-RFL GROUP
03.2017 - 01.2023
  • Lead Global and National recruitment efforts with a focus on bringing in diverse talent and building a talent pipeline
  • As a HRBP, Manage key HR processes, including annual salary planning, compensation, bi-annual performance feedback cycle, leadership development review, employee training and development, and employee relations
  • Conduct timely investigations, prepare documentation and make appropriate recommendations as a HR Business Partner.
  • As an HRBP, Ensure compliance with applicable employment laws and company policies
  • Support current and future business needs through the development, engagement, motivation and preservation of human capital
  • Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
  • Oversee and manage a performance appraisal system that drives high performance
  • Maintain pay plan and benefits program
  • To plan, design, manage and implement overall recruitment-selection-placement strategy and process
  • To develop and update 'Role Profile' for existing and new-created all positions of the organization as regular basis
  • To prepare and post jobs through appropriate online web portal, newspapers and internal circulation
  • To develop and ensure 'Employer Branding' through job fair, road-show, seminar, campus recruitment, etc
  • To execute the complete end-to-end hiring on all positions across the organization
  • To identify & analysis the gap regarding turnover & retention, taking proper actions for further steps
  • Designs the selection matrix for choosing the optimum recruitment channel and recruitment source
  • Explores the market best practices in recruitment and staffing and implement appropriate best practices in the organization
  • To build a quality relationship with key stakeholders
  • To manage recruitment date, venue, candidates, invigilator & board member, recruitment data-base, deployment & posting
  • Bridging management and employee relations by addressing demands, grievances or other issues
  • Responsible for investigations, conflict resolution, employee communications, and management coaching
  • Lead as key business partner to senior leaders and managers to optimize employee engagement, team development, and organization effectiveness
  • Responsible for KPI based performance activities evaluation
  • Preparing strategic plan with BU head and implement to business
  • Performing with HRIS software for giving HR support to the employee
  • Developing organogram with Manpower Requisition with MS Visio
  • Responsible for implementing SIX Sigma in Head office, Factory and also in recruitment process
  • Conducting training on Professional Trainer on Soft skill and Development Training
  • Responsible for SIX SIGMA Training at Head Office, Factories and Depots
  • As HRBP, Regularly factory visit, motivating workers, value added in production flow, problem solving etc
  • Weekly observe the present product market scenario, visit with sales staff and always take some time to talk with dealer or retailer
  • As HRBP, taking care all of my employee (HO, Factories) with modern HR practice
  • Develop the Sales team through of the job & on the job training
  • Playing a major role regarding manpower deduction and cost control

Senior Officer, Human Resources

CHAROEN POKPHAND GROUP
03.2015 - 02.2017

· Create Job Description according to Business Need.

· Published Job advertisement through Daily News Paper, Job Portal and TV media.

· Conduct assessment center for green horn recruitment.

· Selection the Best & Placement to the concerned BU.

· Create New staff profile and salary approval and

· Responsible for Senior position recruitment and salary negotiation.

· Develop the Interview Process and assessment center.

· Organogram Development (Visio, Flowchart) for organization need..

· Conducting On-Boarding Program and publish the report.

· Conduct training session. (Soft skill based training).

· Responsible for organizing the campus recruitment program & job fair.

· Responsible for Job portal maintain and CV bank operation.

· Acting as an HR Ambassador for Public & Reputed Private Universities.

Education

Bachelors of Business Administration - Human Resources Management

ASA University of Bangladesh, Dhaka, Bangladesh
01.2010 - 01.2013

Higher School Certificate - Commerce

B A F Shaheen College, Dhaka, Bangladesh
01.2007 - 01.2009

Secondary School Certificate - Science

Dhaka Board, Dhaka, Bangladesh
01.2005 - 01.2007

Skills

Professional and friendly

Personal Information

  • Date of Birth: 09/24/90
  • Nationality: Bangladesh

Training

  • Seven Habits of Highly Effective People, Seven Habits, 3 Days, Charoen Pokphand Group
  • Six Sigma 20 Tools, Six Sigma, 15 Days, PRAN RFL Group
  • Learners to Leaders 2018, Customer Service, Leadership and Innovation, Self-Organizing, Let’s Get Motivated, 10 Days, PRAN RFL Group
  • Pursuit of Excellence 2019, Negotiation, Empowerment and Delegation, Emotional Intelligence, Vision Board, Golden Circle, Positive Affirmation, 10 Days, PRAN RFL Group
  • Sales Techniques, Sales People Development, 3 Days, PRAN RFL Group
  • Brain Tracy International, Why Sales People are Success, Ten Keys to Business Success, Eat the Frog, 8 Days, PRAN RFL Group

Fieldsofhrmandresearchinterest

  • Recruitment & Performance Appraisal
  • Organization Development
  • Organizational Behavior
  • Human Resources Management
  • HR Planning
  • Strategic HRM
  • Industrial Psychology

Accomplishments

    I have successfully completed Lean Management Training.

    I have learned about human rights when I am working for the NGOs.

Certification

Microsoft Office Specialist (MOS) - Microsoft.

Interests

Explore the new city, culture and people

Timeline

Operation Assistant - Markedshallen Nicolinhus
05.2024 - Current
Warehouse Employee - Salling Group A/S
10.2023 - 05.2024
Assistant General Manager, Human Resources - JAMUNA GROUP OF INDUSTRIES
01.2023 - Current
Manager & Human Resources Business Partner - PRAN-RFL GROUP
03.2017 - 01.2023
Senior Officer, Human Resources - CHAROEN POKPHAND GROUP
03.2015 - 02.2017
ASA University of Bangladesh - Bachelors of Business Administration, Human Resources Management
01.2010 - 01.2013
B A F Shaheen College - Higher School Certificate, Commerce
01.2007 - 01.2009
Dhaka Board - Secondary School Certificate, Science
01.2005 - 01.2007
A.S.M SAYEMHR, Customer Service, Human Right Practitioners