Summary
Work History
Education
Skills
Languages
Timeline
Hobbies
Generic

Bojana Kruscic

København

Summary

Friendly and motivated sales assistant with experience in high-paced fashion retail. Skilled in customer service, teamwork, and maintaining store presentation. I enjoy helping customers find the right product and contributing to a positive shopping experience. I believe empathy is essential in customer service, treating costumers the way you would like to be treated. Known for my reliability, adaptability, and strong interpersonal skills.


Work History

Sales Assistant (Key Holder)

Guess
2021 - 2022
  • Assisted customers with styling and product selection, ensuring a welcoming shopping atmosphere.
  • Handled sales operations, bookkeeping, and stock management.
  • Supported visual merchandising and store presentation.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.

Assistant Manager

Zara
2018 - 2019
  • Supported the daily management of both men's and women's departments in Denmark's largest Zara store.
  • Delivered excellent customer service and ensured efficient product turnover.
  • Coordinated with team members to maintain store standards in a busy retail environment.

Art Teacher & Founder

ArtChive / ARTXP
2021 - 2025
  • Organized creative workshops for companies, focusing on teamwork and customer engagement.
  • Built strong communication and presentation skills through public teaching.
  • Managed a diverse range of learners, adapting lesson plans to accommodate different abilities and interests.

Research Project Manager

Solgaven
2022 - 2023
  • Coordinated a design research project on sustainable lighting solutions.
  • Developed project management, leadership, and communication skills.
  • Presented research findings at conferences and workshops, showcasing project successes and generating interest from industry professionals.

Education

MSc - Lighting Design

Aalborg University
01-2023

BA - Art & Technology

Aalborg University
01-2021

BA - Conservation And Restauration of Paintings

FPU
01-2018

Skills

  • Client relations and sales
  • Stock and visual merchandising
  • Collaborative teamwork in dynamic settings
  • Multitasking & adaptability
  • Cash handling & bookkeeping
  • Cross-functional project teamwork
  • Application of color theory principles
  • Effective problem resolution
  • Engaging presentation skills
  • Effective task management

Languages

English (fluent)
Danish (basic)
Serbian (native)

Timeline

Sales Assistant (Key Holder)

Guess
2021 - 2022

Assistant Manager

Zara
2018 - 2019

Art Teacher & Founder

ArtChive / ARTXP
2021 - 2025

Research Project Manager

Solgaven
2022 - 2023

MSc - Lighting Design

Aalborg University

BA - Art & Technology

Aalborg University

BA - Conservation And Restauration of Paintings

FPU

Hobbies

I enjoy Painting, Baking, Reading and Caring for animals.

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Bojana Kruscic