Caroline Josephine Leitner
Supervisor At Admiral Hotel
Summary
Organized and dependable candidate successful at managing multiple priorities under pressure with a positive attitude. Consistent but flexible, and eager to learn. Willingness to take on added responsibilities to meet team goals and enhance brand image.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certificate
4
4
Languages
Work History
Cafe Supervisor
Copenhagen Admiral Hotel
København
06.2017 - Current
- Motivated 20-member team to execute exceptional level of service, leading to a profit-record season .
- Training of servers in etiquette, customer complications and how to initiate cross- and upselling
- Forecasted demand and scheduled employees effectively to handle coverage needs together with 2 other supervisors weekly
- Responded to emergencies and events outside business hours
- Accurately completed end-of-day financial tasks worth over 1 mil. DKK of cash and card transactions daily.
- Controlled hygiene measures.
- Worked in entire SALT F&B department, namely as restaurant- or event hostess, waitress and bartender.
Fitness Instructor
SATS
København
09.2022 - Current
- Independently choreographed innovative classes weekly
- Up to 100 minutes long classes with 25+ people attending
- Collaborated with team members to achieve target results.
- Participates in further training to improve professionalism
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
Server
Madklubben
København Ø
09.2021 - 01.2022
- Presented menu and handled allergy concerns.
- Used free time to offer my services to team or cleanly space.
- Swift communication with kitchen for special resquests or such
Education
High School Diploma -
Niels Brock
København 08.2019 - 06.2021
CEFR Linguistic Student - C2 English And B2 French Ling. Proficiency
EF Language Center
Santa Barbara, USA And Nice, France 09.2017 - 07.2018
Skills
Adaptation and conflict resolution
Stress management
Staff Management
Customer relations
Self-optimization
Certification
Registered 200hr Yoga Teacher, Wild Warrior Yoga - (Ashtanga-Vinyasa)
Timeline
Fitness Instructor
SATS
09.2022 - Current
Registered 200hr Yoga Teacher, Wild Warrior Yoga - (Ashtanga-Vinyasa)
03-2022
Server
Madklubben
09.2021 - 01.2022
High School Diploma -
Niels Brock
08.2019 - 06.2021
CEFR Linguistic Student - C2 English And B2 French Ling. Proficiency
EF Language Center
09.2017 - 07.2018
Cafe Supervisor
Copenhagen Admiral Hotel
06.2017 - Current