Catalina Manea
Aarhus,Denmark
Summary
Versatile professional with expertise in information processing, communication, and content creation. Demonstrates strong organisational and managerial skills, coupled with proficiency in database design, management, and data analysis. Adept at utilising digital tools, including Microsoft Office and photo editing software, to deliver high-quality results. Passionate about interior design, arts and crafts, volunteering, and environmental protection. Committed to fostering team spirit and providing exceptional customer service while maintaining clarity, concision, and flexibility in all tasks.
Analytical mindset driven by desire to uncover insights through data. Proficient in data visualisation and statistical analysis, with strong communication and problem-solving skills. Capable of delivering actionable insights to drive business growth and inform strategic decisions.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Sales Support Analyst – Front office for HP Inc
S.C SWICON IT SERVICES SRL
11.2024 - 05.2025
- Capturing, entering and organizing customer information, updating sales opportunity data, maintaining records and documentation, researching information, compiling data for reports, assisting with analysis, and coordinating work via pre-defined processes
- Ensuring that both transactional and aggregated data are timely, accurate, organized and accessible
- Developing specific and ad-hoc reports to track key performance indicators, sales productivity, and /or business goal attainment
- Ensuring recorded transactions and customer information is appropriately secure and that data retrieval and reporting capabilities meet the needs of internal sales, operational support, delivery and audit teams and in accordance with local legal compliance and policy requirements
- Interfacing with internal stakeholders, partners and end customers to communicate status or resolve issues arising during or after the sales cycle
- Providing knowledge expertise to sales operations community to optimize, simplify, and standardize the use of customer and sales data for decision making
Data analyst – Order management Spare parts Indigo for HP Industrial
S.C SWICON IT SERVICES SRL
06.2022 - 11.2024
- Collect, consolidate, and analyze order management data related to spare parts for HP Indigo industrial printers
- Develop and maintain dashboards, reports, and KPIs to track order fulfillment, delivery performance, backorders, inventory levels, and customer satisfaction metrics
- Identify process bottlenecks and operational inefficiencies through data analysis and recommend actionable improvements
- Support demand planning, stock availability analysis, and inventory optimization for spare parts
- Collaborate with cross-functional teams including logistics, supply chain planning, customer support, and regional business operations to improve order management processes
- Provide timely data insights and ad hoc analyses to support business reviews, operational meetings, and strategic initiatives
- Ensure data accuracy and integrity in reporting tools and systems and participate in data quality improvement initiatives
- Utilize tools such as Excel, Power BI, Service Now, PVI, QAD and other HP systems for data extraction, transformation, and visualization
Film Production assistant
S.C ATELIERUL DE PRODUCTIE RELOAD SRL
04.2021 - 04.2022
- Search for locations according to the project
- Participating to preparing the pre-production meetings by collecting all the information from all departments and organizing these for presentation
- Checking and distributing the information/ reports on the weather forecast for the filming days
- Obtaining the necessary approvals for filming
- Ensuring the necessary spaces for carrying out the departments’ activities: make-up, hair and costumes, transportation and catering
- Permanent presence on the production set, for maintaining silence and cleaning on set
- Supervising and participating in the release and handover of the premises
Assistant Manager
S.C. MSN ASSET DEVELOPMENT S.R.L
Bucharest, Romania
07.2020 - 02.2021
- Filing and archiving correspondence received from partners, clients and other employers
- Ensuring the administrative support for all the departments
- Elaborating and writing documents and situations requested by management
- Provided support to manager during audits, ensuring accurate reports.
- Led and managed administrative staff to maintain smooth daily operations.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
Assistant Manager
S.C. Regenersis (Bucharest) S.R.L.
05.2019 - 06.2020
- Call handling and routing
- Welcoming the visitors and announcing the society’s contacts
- Handling, registering and routing of correspondence
- Office supplies and other necessary materials procurement
- Ensuring protocol and restocking
- Updating the document data base
- Hotel reservations for external partners, etc
Data operator
S.C. Regenersis (Bucharest) S.R.L.
Bucharest, Romania
02.2018 - 05.2019
- Introducing personal information into the data base, taking into account the documents received, ensuring data integrity and accuracy, applying data program techniques and procedures
- Maintained consistency in records through systematic organisation of information.
- Handled sensitive customer information discreetly, respecting privacy concerns whilst ensuring security protocols were followed rigorously.
Quality check tester
S.C. Regenersis (Bucharest) S.R.L.
02.2018 - 05.2019
- Testing the units after repair reviewing products to ensure they meet standards or need corrective actions before shipping them back to end customers or dedicated entities
Education
Bachelor's Degree - Classical Philology and Neo Hellenic Studies
Bucharest University-Foreign languages and Literature Faculty
10.2013 - 06.2016
High School Diploma - Humanities Form, Social Sciences
School Group Alexandru Odobescu Lehliu-Gara
09.2009 - 06.2013
Skills
- Processing information
- Information systems troubleshooting
- Helpdesk experience
- Case Management
- Foreign language communication skills
- Organization/managerial Skills
- Digital Skills
- Good Microsoft Office knowledge
- Good photo editing knowledge
- Driver’s license Cat B
- Design knowledge and experience
- Proactive issue prediction
- Customer relationship management software
- Database management
- Data analysis
- Customer service orientation
Custom
Romanian, C2, C2, C2, C2, B2, B2, B2, B2, B1, B1, B1, B1
Languages
English
Proficient (C2)
Greek
Upper intermediate (B2)
Spanish
Intermediate (B1)
Timeline
Sales Support Analyst – Front office for HP Inc
S.C SWICON IT SERVICES SRL
11.2024 - 05.2025
Data analyst – Order management Spare parts Indigo for HP Industrial
S.C SWICON IT SERVICES SRL
06.2022 - 11.2024
Film Production assistant
S.C ATELIERUL DE PRODUCTIE RELOAD SRL
04.2021 - 04.2022
Assistant Manager
S.C. MSN ASSET DEVELOPMENT S.R.L
07.2020 - 02.2021
Assistant Manager
S.C. Regenersis (Bucharest) S.R.L.
05.2019 - 06.2020
Data operator
S.C. Regenersis (Bucharest) S.R.L.
02.2018 - 05.2019
Quality check tester
S.C. Regenersis (Bucharest) S.R.L.
02.2018 - 05.2019
Bachelor's Degree - Classical Philology and Neo Hellenic Studies
Bucharest University-Foreign languages and Literature Faculty
10.2013 - 06.2016
High School Diploma - Humanities Form, Social Sciences
School Group Alexandru Odobescu Lehliu-Gara
09.2009 - 06.2013
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