Cæcilie Juul Hansen

Responsible for one of the central bank's 'crown jewel systems' (Calypso) in terms of overseeing the life cycle of software, ensuring the system is running efficiently, continues to meet business needs, and provide value. This role involves both technical and strategic responsibilities, as balancing the functional needs of the business with the technical capabilities of the software is instrumental.
Approx. 70% of the role is project management involvement, either as project lead or as ITD's representative in complex projects, ensuring crucial IT requirements and security considerations are followed.

• Managing the supplier contact and governance; ensuring needs from internal stakeholders are prioritized.
• 'Track lead' in a large scale business- and IT-project reg. a business critical extention to my system.
• Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
• Involved in contract negotiation (Master SaaS Agreement) as ITD's representative, with emphasis on the need for appropriate operational levers and IT security governance.
• Responsible for handling end-to-end business-critical incidents, from facilitating technical troubleshooting to communicating progress, business criticality, and risks to the business users and management.
• Created the new processes for certificate renewals for Calypso, the most integration-heavy system in the organization.
• Preparing business presentations and thorough risk assessments related to the system.

CO2 Accounting Software (SaaS) for commercial real estate sector.

Responsible for overseeing the entire product development process, from gathering insights, prioritizing potential opportunities, and planning resources for product development, and releasing new features.

Demonstrated ability to drive successful discovery processes that focus on user problems and needs, conducting market research and collaborating with UX and Engineering colleagues to propose valuable solutions.

• Continuously ensured business buy-in and alignment on the product roadmap.
• Facilitated technical retrospectives and daily stand-up sessions with a team of nine developers and one designer.
• Engaged customers through interviews to define product vision, features, and releases.
• Conducted ongoing market research and competitive analysis to possess in-depth knowledge of markets, procedures, and customers.
• Recommended and project-led improvements to facilitate team communication and project workflow.

Global insurance brokerage.

Specialized in continuously identifying opportunities for improvements within the business following the regional OPEX objectives, and managing the implementation and change management of such improvements.

Spearheaded several process workshops in Finland, Norway, and Sweden regarding the implementation of a new document management system. Led the entire implementation in Finland, developing a roadmap and guide for the system implementation, which was later used as a best practice across the global organization.

• Identified and led process optimization of largest peak-load policy renewals, automating several steps, resulting in approx. 15% increase in policies renewed on time year 1 and 20% year 2.
• Led several projects in relation to the optimization of internal work processes and implementing new technology across the Nordic region.
• Identified, standardized, and transferred divided manual work to support the establishment of a Center of Excellence hub in Poland.
• Led project meetings and presentations with cross-functional team members.
• Prepared project updates to various stakeholders, informing on strategy, adjustments, and progress.
• Created project plans with established timelines, assigned them to appropriate teams, and managed workflow throughout.

Small communications bureau specializing in strategic communications and crisis communications.

Responsible for project management and coordination of large client and task portfolio. Assisted with advising and formulating global corporations’ strategic communication efforts, especially focused on crisis communication and internal communication at times of transformation and uncertainty - predominately for large, global enterprises.

• Translating communications efforts to English.
• Assisted in formulating crisis communication strategies and contingency plans with strong key messages.
• Delivered high-quality communications materials and tactics to create emotional connections with target audiences.
• Applied communications expertise to help executive managers implement strategic plans for transformation initiatives.

Ed-tech startup developing computer games for learning math in middles school.

Overall responsibility for budgets, sales, strategy and product vision. Secured 0.5m DKK in grants from the Danish Ministry of Education and conducted product testing with +600 students across Denmark, leading to in-depth user knowledge and valuable insights.

• Lead product development, managing two developers and overseeing product progress.
• Designed product features with assistance from educational experts.
• Cold-canvas sales method, securing pilot testing at +10 different schools across Denmark.

Venture development firm

Worked alongside experienced entrepreneurs-in-residence on several startups co-created with large corporations such as NewsCorp, Dow Jones, Mondelez and Diageo.

• Developed internal Conflict of Interest principles
• Assisted in routine research, investigations and special projects to support work of several ventures
• Prepared and presented comprehensive competitor analysis for one startup (Nift.io).
• Co-lead product development for another startup (Standupgiraffe.com).

Group of fintech & liquidity provider companies within forex trading*

Business Analyst (M&A):

Main responsibilities included project management of the Group’s corporate finance and investor programme and assisting the CFO.

• Gathering, analyzing and packaging financial, legal and IT information for data rooms to support the Group’s M&A activity as well as internal due diligence
• Worked closely with CEO on preparing presentations to support the corporate finance strategy and investment pitch.
• Only employee outside of the executive team to work on the M&A deal with PlayTech, closing the sale of CFH Group to PlayTech at USD 120 million.

EA to CEO:

Main responsibilities included ensuring the CEO’s efficiency, assisting on various matters such as taking notes at management and board meetings, reading and preparing contracts, preparing presentations and consulting on the internal and external communication.

• Consulted CEO on internal and external communications efforts.
• Responsible for and managed employee contracts in Denmark, the group websites and event planning (both internal and external).
• Prepared high-quality strategy and sales presentations.
• Maintained company confidence and protected business operations by keeping sensitive information confidential.
• Tackled and addressed top-level, high-priority issues with professional administrative discretion.
• Revised and maintained master calendar to coordinate meetings across multiple time zones.
• Facilitated board meeting agendas, distributed support materials in advance and wrote board minutes to ensure successful sessions.