Chhaya Rajput

• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Developed strategic plans, setting clear objectives and achievable milestones for the team.
• Enhanced stakeholder satisfaction by managing expectations and delivering results according to set timelines.
• Implemented risk management strategies to mitigate potential barriers to project success.
• Maintained accurate documentation of project progress, ensuring transparency and accountability at all stages.

• Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
• Coached team members on productivity strategies to accomplish challenging goals.
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Interacted with customers and clients to identify business needs and requirements.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.

• Supervised team members to confirm compliance with set procedures and quality requirements for clients across North America, Europe & Asia
• Managed project deployment end-to-end including issue ticket assessment, troubleshooting, smoke testing, post-production testing, etc

Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.

• Managed the testing & maintenance of the entire application/software
• Developed various modules for the loan software application.