Christoffer Kristensen
Copenhagen, Bernstorffsvej 132,84
Summary
Developed strong organizational and multitasking skills within high-paced hospitality environment. Demonstrated ability to provide excellent customer service and maintain meticulous attention to detail. Seeking to transition into new field, bringing focus on delivering quality service and maintaining positive guest experience.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Marchal
08.2024 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Head Waiter
Seoul Koreansk BBQ Nordhavn
09.2023 - Current
- Coordinated team members to take, serve and clear orders accurately and promptly.
- Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Waiter Bartender
Fauske Hotell, Kaptein Larsen
03.2022 - 07.2023
- Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
Receptionist
Fauske Hotell, Scandic
03.2022 - 07.2023
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
Shift Leader
Burger King
09.2018 - 12.2021
- Managed the opening and closing of stores, managing matters including cash counting.
- Maintained excellent team relationships by providing ongoing support, guidance and helpfulness throughout shifts.
- Worked with energy and enthusiasm to meet high-volume orders at peak food service times.
Skills
- Upbeat, outgoing and positive
- Extensive hospitality background
- Problem-solving
- Upselling techniques
- Front desk management
- Attention to detail
- Team collaboration
- Customer service
Languages
Thai
First Language
Norwegian
Advanced
C1
English
Proficient
C2
Timeline
Restaurant Waiter
Marchal
08.2024 - Current
Head Waiter
Seoul Koreansk BBQ Nordhavn
09.2023 - Current
Waiter Bartender
Fauske Hotell, Kaptein Larsen
03.2022 - 07.2023
Receptionist
Fauske Hotell, Scandic
03.2022 - 07.2023
Shift Leader
Burger King
09.2018 - 12.2021
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