Summary
Overview
Work History
Education
Skills
Coursework
Timeline
Generic
Claudia Breitsprecher Kjems

Claudia Breitsprecher Kjems

Product Engineering & Business Operations Hybrid With Excellent People And Communication Skills
Copenhagen

Summary

With experience in technical product design and operational business functions, I am a curious, collaborative, and ambitious candidate with a systematic, analytical and innovative approach. I am driven by understanding user and business needs, translating them into requirements and products, and strengthening alignment across organizational borders.

I have strong interpersonal and stakeholder management skills and have a great track record in collaborating successfully with stakeholders of various backgrounds and seniority.
I am a supportive team player motivated by contributing to the success of the business and my colleagues.

I am looking to advance my career in a role that allows me to use my unique combination of skills and experiences from user-driven product design and operational business functions.

Overview

14
14
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Resource Manager

Deloitte
04.2024 - Current
  • Contributing to the optimizing the organization's workforce and ensuring that resources are allocated efficiently to meet project demands
  • Collaborating with various business areas to understand individual project requirements, manage staffing levels, and implement strategies to enhance productivity
  • Handling resource inquiries across Deloitte Denmark and Nordic
  • Maintaining continuous dialogue with departments to ensure optimal staffing
  • Managing business requirements for Europe in global network to optimize resource management IT system
  • Coordination of test cycles for resource management system across Europe

People & Culture Process Specialist

AGC Biologics
03.2023 - 04.2024

• Definition and successful implementation of efficient business processes based on requirements gathered in close collaboration with cross-functional business stakeholders across an international organization
• Awarded for organization's Core Values Award for Accountability for Global Cross Functional project elevating mandatory controls fo contingent labor usage

• Local project lead for Workday implementation in global project

• People data management and reporting for a site with 1,000 employees and continuous improvement thereof


(Fixed-term contract)

Consultant in Business Partnering

Inpay
10.2022 - 02.2023
  • Recruitment and HR process development and implementation with the involvement of stakeholders across the entire organization
  • Gathering and analysis of requirements and implementation of data reporting process and system for recruitment metrics to ensure data-driven decision making
  • Recruitment data tracking and maintenance optimization
  • ATS super user: guiding leaders and business partners in the usage of ATS during recruitment process, as well as developing best practices together with them
  • People data tracking and reporting from HRIS
  • People process documentation


(Consulting contract for 4 months)

Executive Recruitment Coordinator, Global

AGC Biologics
08.2022 - 09.2022
  • Established automated reporting of recruitment metric data reporting
  • Recruitment process development
  • Coordination of interview process for executive positions using a candidate-centric approach
  • Responsible for recruitment reporting and analysis of metrics


(Short employment due to layoffs shortly after start of employment)

People & Culture Assistant

MobilePay
10.2021 - 06.2022
  • Responsible for managing tools and processes around HR data and employee engagement measures
  • Improved efficiency of reporting of HR data by automating work process
  • Responsible for off-boarding tasks such as exit interviews as well as optimizing management of attrition data
  • Gathering, analysis, and communication of quantitative and qualitative people data
  • Tasks in recruitment such as interviews and support of hiring managers with on-boarding
  • Established working by agile methodologies into non-tech teams


Director & Founder

hEar
06.2017 - 04.2020
  • Responsible for development and implementation of business strategy providing private holistic hearing care
  • Consulting private clients on their hearing journey

Development Engineer

Oticon
10.2011 - 05.2017
  • Development and implementation of user driven design strategy in R&D
  • User driven development, implementation and testing of innovative audiological concepts and features for hearing systems and fitting software based on user needs and requirements
  • Stakeholder management with stakeholders of various backgrounds and seniority for major technology concepts
  • User and product requirement definition and management for significant technology features
  • Scoping, planning and implementation of innovative strategies and ways of working
  • Planning, conducting, and analyses of quantitative as well as qualitative tests in all stages of the product design cycle
  • UX design and testing for hardware and software
  • Scrum master in tech team developing hearing systems

Education

Master of Science - Engineering Acoustics

DTU - Technical University of Denmark
Lyngby, Denmark
08.2009 - 09.2011

Bachelor of Engineering - Hearing Technology And Audiology

Fachhochschule Oldenburg
Oldenburg, Germany
09.2005 - 01.2009

Skills

    Stakeholder Management

Business Requirements

Product Requirements

Product Design

Organizational Skills

Change Management

User Experience

Coursework

University of London

Coursework on M.Sc. level, Organizational Psychology


Finished courses:

  • Selection & Assessment
  • Employee relations & motivation
  • Leadership & Performance Management
  • Organization & Change
  • Work & Wellbeing


Timeline

Resource Manager

Deloitte
04.2024 - Current

People & Culture Process Specialist

AGC Biologics
03.2023 - 04.2024

Consultant in Business Partnering

Inpay
10.2022 - 02.2023

Executive Recruitment Coordinator, Global

AGC Biologics
08.2022 - 09.2022

People & Culture Assistant

MobilePay
10.2021 - 06.2022

Director & Founder

hEar
06.2017 - 04.2020

Development Engineer

Oticon
10.2011 - 05.2017

Master of Science - Engineering Acoustics

DTU - Technical University of Denmark
08.2009 - 09.2011

Bachelor of Engineering - Hearing Technology And Audiology

Fachhochschule Oldenburg
09.2005 - 01.2009
Claudia Breitsprecher KjemsProduct Engineering & Business Operations Hybrid With Excellent People And Communication Skills