Claudia Laura Joo
International Flight Attendant
Copenhagen
Summary
Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management. Talented kitchen leader offer over 4 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
With over 5 years in aviation industry working both Business and First Class have acquired impeccable organizational skills and can work under pressure while maintaining an excellent and efficient level of service.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Lead Kitchen Manager
THE REAL GREEK
Copenhagen
06.2020 - 08.2024
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Mentored and trained new team members, fostering positive culture of teamwork and collaboration within kitchen staff.
- Maintained clean and safe work environment, adhering to all health department regulations and guidelines.
- Managed over 50 customers per day, attracting customers with product quality, offers, relevant marketing strategies.
International Flight Attendant
Qatar Airways
Doha
01.2010 - 10.2015
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Followed company regulations and rules to promote safe environment for customers and employees.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
- Managed safety, security, first aid situations, galley, plating, team work , while maintaining 5 star etiquette, being brand ambassador receiving recognition through complimentary letters.
Education
Foreign Languages And Literatures
Universitatea Crestina Dimitrie Cantemir
Bucharest 09.2008 - 06.2011
High School Diploma -
Colegiul National Unirea
Targu Mures 09.2004 - 06.2008
Skills
Strong performing , highly qualified professional flight attendant
Timeline
Lead Kitchen Manager
THE REAL GREEK
06.2020 - 08.2024
International Flight Attendant
Qatar Airways
01.2010 - 10.2015
Foreign Languages And Literatures
Universitatea Crestina Dimitrie Cantemir
09.2008 - 06.2011
High School Diploma -
Colegiul National Unirea
09.2004 - 06.2008
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