Cynthia Martin
Wroclaw
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
1
1
year of professional experience
Work History
Volunteer
Giselle Foundation
11.2020 - 05.2021
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
Intern
Kenya Red Cross Society
05.2019 - 08.2019
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Interacted with customers by phone, email or in-person to provide information.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Collaborated in professional team to solve workflow issues.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
Cashier
Maganda Discount center(mini Supermarket)
01.2016 - 08.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Master of Science - Applied Geoscience
University of Wroclaw
Wroclaw, PolandBachelor of Science - Environmental Studies And Community Development
Pwani University
Kilifi, Kenya07.2021
High School Diploma -
St. Teresa's Girls Secondary
Kisumu, Kenya11.2015
Skills
- Material Handling
- Telephone Etiquette
- Computer Skills
- Answering Phones
- MS Office
- Clerical Support
- Verbal and Written Communication
- Community Service
- Teamwork and Collaboration
Languages
English, Swahili
Native language
Polish
Beginner
A1
Timeline
Volunteer
Giselle Foundation
11.2020 - 05.2021
Intern
Kenya Red Cross Society
05.2019 - 08.2019
Cashier
Maganda Discount center(mini Supermarket)
01.2016 - 08.2016
Master of Science - Applied Geoscience
University of Wroclaw
Bachelor of Science - Environmental Studies And Community Development
Pwani University
High School Diploma -
St. Teresa's Girls Secondary
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