Summary
Overview
Work History
Education
Skills
Languages
Timeline
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David Casu

David Casu

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

IT/Facility Student Assistant

McKinsey & Company
12.2022 - 08.2023
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Assisted the consultants in regards to ad-hoc assignments

Receptionist Student Assistant

McKinsey & Company
01.2022 - 12.2022
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained a high level of customer service through exceptional communication skills and problem-solving abilities.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Customer Support Representative

Berlingske Media
08.2020 - 07.2021
  • Managed escalated calls with professionalism, ultimately resolving complex issues to the satisfaction of both the client and company.
  • Developed personalized solutions for customers based on their unique requirements, fostering long-term relationships with clients.
  • Streamlined support processes for increased efficiency and reduced response times.

Project Coordinator

EasyTranslate
01.2018 - 01.2020
  • Tracked project performance closely to quickly intervene in mistakes or delays.
  • Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.

Education

BSc - Business Administration And Philosophy

Copenhagen Business School
Copenhagen
06.2024

Exchange -

John Molson School of Business
Montréal, Canada
12.2023

Skills

  • Interpersonal and Communication Skills
  • Project Coordination
  • Collaboration and Teamwork
  • Attention to Detail
  • Customer Service
  • Customer Management

Languages

Danish
Native language
English
Advanced
C1
Italian
Upper intermediate
B2

Timeline

IT/Facility Student Assistant

McKinsey & Company
12.2022 - 08.2023

Receptionist Student Assistant

McKinsey & Company
01.2022 - 12.2022

Customer Support Representative

Berlingske Media
08.2020 - 07.2021

Project Coordinator

EasyTranslate
01.2018 - 01.2020

BSc - Business Administration And Philosophy

Copenhagen Business School

Exchange -

John Molson School of Business

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David Casu