Summary
Overview
Work History
Education
Skills
Timeline
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DELORE NKOLONG

COPENHAGEN,84

Summary

I am excited to express my great interest in the Executive Assistant position at Maersk as advertised on Linkedin .

While my background is not in a traditional executive support role, I am confident that my tenacity , curiosity and experiences make me a strong candidate for this position. My background in Hospitality and Service has equipped me with a range of transferable skills directly applicable to an executive assistant role. In my previous position as Restaurant floor manager , I honed my ability to manage complex projects and situations, coordinate multiple schedules, and communicate effectively with diverse teams. These experiences have taught me to be detail-oriented, adaptable, and proactive—qualities that are essential for an executive assistant. I have a proven track record of managing tasks efficiently while maintaining a high level of accuracy. My ability to learn quickly and adapt to new challenges allows me to support executive functions and contribute to the overall success of the team. One of my key strengths is my organizational capability. I am excited about the opportunity to contribute to your team in achieving their goals. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and enthusiasm can benefit your team.

Overview

8
8
years of professional experience

Work History

Restaurant Floor Manager

NIMB HOTEL & BRASSERIE , TIVOLI
COPENHAGEN
09.2021 - 06.2024
  • Offering information, assistance and guidance to customers
  • Maintaining a safe, clean and organized floor environment.
  • Managing closing duties including reconciliation of till
  • Performing administrative duties such as payroll processing or employee scheduling.
  • Managing inventory levels and placing orders for food, beverages, and supplies.
  • Analyzing customer feedback data to identify areas of improvement in service quality.
  • Participating in meetings with upper management to discuss progress reports or operational updates.
  • Resolving customer complaints or escalated them as necessary for further resolution.
  • Providing exceptional customer service by addressing inquiries promptly and professionally.

TEAM LEADER WAITRESS

THE MARKET ASIAN, SOVINO
Copenhagen
06.2019 - 09.2021
  • Running food and drinks
  • Accomodating to 150+ on daily average
  • Top wine seller in Sovino Competiton
  • Problem-solving in a diverse team
  • Delivering an excellent customer service
  • Dealing calmly with complaints and resolving issues with professionalism

Head Waitress

BAROCK RESTAURANT, NYHAN
COPENHAGEN
05.2018 - 05.2019
  • Coordinating with kitchen staff to ensure smooth delivery of orders to customers' tables.
  • Maintaining accurate records of reservations, seating times and special requests.
  • Provided exceptional customer service to ensure repeat business from customers.
  • Serving high volume of tables at once and simultaneously supervising serving staff.
  • Welcoming guests with personable attitude and brought beverage orders while reviewing menu options.
  • Addressing concerns quickly to improve customer experience and escalating issues to management for resolution when necessary.
  • Handling food safely and keeping spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.

SALE ADVISOR

LES GALERIES LAFAYETTE
ST-LAUREN DU VAR
03.2017 - 12.2017
  • Creating an unique customer service
  • Providing special care and assistance for customers
  • Engaging customers in friendly, professional dialogue to determine needs.
  • Welcoming and delivering the highest standard of quality service to customers.
  • Promoting sales and New collections
  • Providing accurate information about products, prices and services.
  • Organizing stockroom shelves according to size, color or style.
  • Helping customers find specific products, answered questions, and offered product advice.

SALE ADVISOR

ZARA
NICE
11.2016 - 03.2017
  • Ensuring that products displayed follow company policies
  • Organizing the shop and stockroom
  • Maintaining knowledge of sales and promotions, return policies and security practices.
  • Recommending selected and located merchandise based on customer desires.
  • Greeting customers to determine wants or needs.
  • Displaying new products on the store windows

Education

Bachelor of Law & Jurisprudence -

UNIVERSITY OF NICE SOPHIA
01.2014

High School Diploma -

ALBERT CALMETTE
06.2013

SPEAK SCHOOL OF DANISH

Skills

  • Excellent team player
  • Highly adaptable and resilient
  • Excellent Communication
  • Loyal and dedicated employee
  • Fluent English and French
  • Good knowledge of Microsoft Office
  • Power point, Excel and Point
  • Supervisory skills

Timeline

Restaurant Floor Manager

NIMB HOTEL & BRASSERIE , TIVOLI
09.2021 - 06.2024

TEAM LEADER WAITRESS

THE MARKET ASIAN, SOVINO
06.2019 - 09.2021

Head Waitress

BAROCK RESTAURANT, NYHAN
05.2018 - 05.2019

SALE ADVISOR

LES GALERIES LAFAYETTE
03.2017 - 12.2017

SALE ADVISOR

ZARA
11.2016 - 03.2017

Bachelor of Law & Jurisprudence -

UNIVERSITY OF NICE SOPHIA

High School Diploma -

ALBERT CALMETTE

SPEAK SCHOOL OF DANISH
DELORE NKOLONG