DELYA STIGSEN

• Implemented comprehensive document control processes to track and manage all project-related documentation, ensuring accuracy and compliance with company standards.
• Enhanced document distribution process by 20% through meticulous maintenance of electronic and hard copy filing systems, resulting in improved communication and collaboration among project team members.
• Ensured timely delivery and approval of technical drawings, specifications, work procedures, material request and work method statements by collaborating with project managers and engineers, resulting in improved project execution and client satisfaction.
• Optimized document control guidelines and training, resulting in 15% increase in productivity and improved overall quality of documentation.
• Ensured correct revision of all 300+ Drawings / Documents, resulting in improved accuracy and minimized errors in project execution.
• Ensured full implementation of procedures, resulting in meeting 100% of BMS requirements and enhancing overall efficiency and accuracy of documentation and information systems.
• Improved software training, enhancing user satisfaction and confidence, ultimately improving document management efficiency and accuracy.
• Collaborated with internal teams to process and finalize documents, ensuring accuracy. Achieved error reduction through meticulous formatting and rigorous proofreading.
• Implemented standardized forms and templates for consistent communication across departments. Provided document control support and managed contract documents.
• Prepared project documents according to manager, team, and client requirements. Identified weaknesses and proposed/implemented process enhancements.
• Maintained organized and efficient document flows by using excellent planning and multitasking skills.
• Assisted with day-to-day operations, working efficiently and productively with all team members
• Demonstrated respect, friendliness and willingness to help wherever needed

• Pitched in to assist DCC department with special projects and tasks.
• Uploaded company procedures and policies to EDMS, routing for approval and training.
• Managed regulatory requirements and documentations support needs by completing and submitting accurate paperwork.
• Trained 20+ users on EDMS, leading to 30% reduction in document creation errors and improved workflow
• Maintained organized and efficient document flows by using excellent planning and multitasking skills.
• Utilized Think Project CDE to scan and clean up project documents.
• Reduced errors in documentation by maintaining consistent formatting and proofreading for accuracy.
• Skilled at working independently and collaboratively in a team environment
• Learned and adapted quickly to new technology and software applications
• Participated in team projects, demonstrating an ability to work collaboratively and effectively

• Personalized assistance, care / help and care for a person suffering from multiple sclerosis.
• Passionate about learning and committed to continual improvement.

• Leading strategic initiatives to drive market development, making informed decisions to achieve exceptional results and business objectives.
• Oversaw daily operations, established high service standards, and spearheaded sales initiatives to surpass targets.
• Responsible for managing brand development and maintaining B2B partnerships
• Continuously monitored product availability and replenished stocks to maintain 100% availability.
• Driving operational and customer service standards
• Continuously monitored product availability and replenished stocks to maintain 100% availability.
• Leading and supervising one team of 10 individuals.
• Managed salon scheduling and customer service
• Increased client base by implementing effective marketing strategies and fostering long-term relationships

• In charge of accounting and support activities
• Creation of various documents, such as: reports, MAR, WMS, WPR, DWG
• Created succession plans to provide continuity of operations during leadership transitions.
• Conducted regular performance reviews for staff members to ensure alignment with company goals and foster professional development.

· Proposes for approval the list of processes, subprocesses, activities and sub-activities.

· Establishes with the Financial - Accounting Service the way of completing the primary documents for financial.

· Track costs according to the list of activities

· Projects cost-per-activity based on past activity and company development strategy; Design revenues based on the portfolio of electricity consumers and other ongoing activities of the company.

· Pessimistic and optimistic scenarios regarding financial accounting activity

· Market risk analysis (electricity market, other markets).

• Handled daily scheduling tasks and provided administrative support for entire department.
• Drafted agendas, recorded minutes and generated documents to facilitate meetings.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Booked airfare, hotel, and ground transportation to coordinate office travel.
• Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.

• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Built relationships with customers and community to promote long term business growth.
• Attended monthly sales meetings and quarterly sales trainings.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Negotiated prices, terms of sales and service agreements.
• Built diverse and consistent sales portfolio.
• Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.