Bachelor of Science - Management
University of Buea
Buea 09.2010 - 12.2013
Desmond Abutige Ezia
Scrum Master
Copenhagen
Summary
I am a team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams, expert in prioritizing tasks and optimizing workflows. Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Bringing 5+ years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Education
Advanced Diploma - Project Management
Pan African Institute
Buea 01.2014 - 08.2014
Work History
Scrum Master
Care First of Maryland
Baltimore, Maryland
05.2023 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Scrum Master
Amazon Development Center
Berlin, berlin
02.2022 - 02.2023
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
- Led sprint reviews and planning meetings to promote full team engagement.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Streamlined release processes through close coordination between development teams and operations staff.
- Encouraged cross-functional collaboration by organizing workshops and training sessions for different departments within the organization.
Warehouse Lead
Nemlig.com
brøndby , copenhagen
02.2019 - 10.2021
- Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.
- Trained employees on equipment operation and safety protocols.
- Assisted in the recruitment and onboarding of new warehouse employees, ensuring they were well-equipped with the necessary skills and knowledge to perform their roles effectively.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Implemented quality control measures to ensure products met company standards before shipment to customers.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
Project Manager /Agile Scrum Master
African Development Bank
Douala, Cameroon
05.2017 - 12.2018
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large projects.
Skills
Scrum Framework Expertise
Stakeholder Management
Agile Coaching
Software Development Lifecycle
Agile Metrics Tracking
Retrospective Analysis
User Story Creation
Customer interaction
Risk Identification
Technical understanding
Meeting facilitation
Adaptive Leadership
Requirements Gathering
Backlog Grooming
Presentation Skills
Overview
1
1
Sprint PlanningScrum Framework ExpertiseProject ManagementStakeh
4
4
Certificates
Languages
English
Advanced (C1)
French
Intermediate (B1)
Danish
Elementary (A2)
Certification
Safe Scrum Master certification
Accomplishments
As a Scrum Master, i led the transformation for the claims processing team. focusing on enhancing efficiency, transparency, and responsiveness in processing customers claims. By facilitating agile practices and ceremonies such as daily standup's , sprint planning, backlog refinement, sprint review and sprint retros. I do enable the the team to prioritize work effectively and identify bottlenecks. This collaborative approach reduces the clam processing time by 20% significantly increasing customers satisfaction. Also, i introduced data drive sprint reviews allowing the teams to continuously improve and optimize workflows based on real-time metrics. The successful adoption of agile not only improve team moral but also establish a scalable process that could be replicated across other teams in the organization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Sports
Readind
Soccer
Music
Social Gatherings
Timeline
Scrum Master
Care First of Maryland
05.2023 - 10.2024
Scrum Master
Amazon Development Center
02.2022 - 02.2023
Warehouse Lead
Nemlig.com
02.2019 - 10.2021
Project Manager /Agile Scrum Master
African Development Bank
05.2017 - 12.2018
Advanced Diploma - Project Management
Pan African Institute
01.2014 - 08.2014
Bachelor of Science - Management
University of Buea
09.2010 - 12.2013