Bachelor of Science - Management
University of Buea
Buea 09.2010 - 12.2013
Desmond Abutige Ezia
Scrum Master
Copenhagen
Summary
I am a team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams, expert in prioritizing tasks and optimizing workflows. Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Bringing 5+ years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Education
Advanced Diploma - Project Management
Pan African Institute
Buea 01.2014 - 08.2014
Work History
Scrum Master
Care First of Maryland
Baltimore, Maryland
05.2023 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Scrum Master
Amazon Development Center
Berlin, berlin
02.2022 - 02.2023
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
- Led sprint reviews and planning meetings to promote full team engagement.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Streamlined release processes through close coordination between development teams and operations staff.
- Encouraged cross-functional collaboration by organizing workshops and training sessions for different departments within the organization.
Warehouse Lead
Nemlig.com
brøndby , copenhagen
02.2019 - 10.2021
- Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.
- Trained employees on equipment operation and safety protocols.
- Assisted in the recruitment and onboarding of new warehouse employees, ensuring they were well-equipped with the necessary skills and knowledge to perform their roles effectively.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Implemented quality control measures to ensure products met company standards before shipment to customers.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
Project Manager /Agile Scrum Master
African Development Bank
Douala, Cameroon
05.2017 - 12.2018
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large projects.
Skills
Scrum Framework Expertise
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1
Sprint PlanningScrum Framework ExpertiseProject ManagementStakeh
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4
Certificates
Languages
English
Advanced (C1)
French
Intermediate (B1)
Danish
Elementary (A2)
Certification
Safe Scrum Master certification
Accomplishments
As a Scrum Master, i led the transformation for the claims processing team. focusing on enhancing efficiency, transparency, and responsiveness in processing customers claims. By facilitating agile practices and ceremonies such as daily standup's , sprint planning, backlog refinement, sprint review and sprint retros. I do enable the the team to prioritize work effectively and identify bottlenecks. This collaborative approach reduces the clam processing time by 20% significantly increasing customers satisfaction. Also, i introduced data drive sprint reviews allowing the teams to continuously improve and optimize workflows based on real-time metrics. The successful adoption of agile not only improve team moral but also establish a scalable process that could be replicated across other teams in the organization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Sports
Readind
Soccer
Music
Social Gatherings
Timeline
Scrum Master
Care First of Maryland
05.2023 - 10.2024
Scrum Master
Amazon Development Center
02.2022 - 02.2023
Warehouse Lead
Nemlig.com
02.2019 - 10.2021
Project Manager /Agile Scrum Master
African Development Bank
05.2017 - 12.2018
Advanced Diploma - Project Management
Pan African Institute
01.2014 - 08.2014
Bachelor of Science - Management
University of Buea
09.2010 - 12.2013
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