Dinija Krankele

• Called prospective customers in designated market area to qualify leads.
• Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
• Qualified leads and set up customer appointments for outside sales team.
• Explained product prices and packages as well as answered questions and addressed concerns of customers.
• Asked relevant questions to assist customers with selecting needed or requested products and services.
• Overcame objections using friendly, persuasive strategies.
• Pitched products and services to potential customers, securing new deals and sales opportunities.
• Built relationships with customers using strong persuasion and active listening skills.
• Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
• Followed up with customers to solicit further sales.
• Educated customers on product and service benefits, explaining features and answering questions.
• Answered questions about company offerings with knowledgeable responses about products and services.
• Answered calls, took messages, and transferred calls to correct individuals.
• Completed daily and weekly sales reporting using assigned tools.
• Set up appointments with interested customers according to schedule availability.
• Developed extensive knowledge of products and services to better assist customers.
• Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
• Recorded and updated customer information in online systems.
• Collaborated with marketing teams to develop and execute promotional strategies.

Managed time efficiently in order to complete all tasks within deadlines.

• Boost attention to details and assertiveness.
• Work with large amount of information.
• Searched documents in large archives by knowing just document numbers and people names

• Dealt cards and compared hands to determine winners of games such as blackjack.
• Complemented player numbers to reach minimum levels for play of different games.
• Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
• Applied standard or special rules to games based on pre-agreed game rules.
• Worked with dealer team to run larger games such as craps and baccarat.
• Controlled equipment such as roulette wheels to run games.
• Maintained personable and professional demeanor when dealing with ill-mannered or dishonest casino-goers.
• Welcomed customers and established immediate rapport to encourage gameplay.
• Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
• Cultivated interpersonal skills by building positive relationships with others.
• Passionate about learning and committed to continual improvement.

• Worked well in a team setting, providing support and guidance.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Learned patience and stress management.
• Learned to convince even the most stubborn people.

• Interviewed show guests and moderated discussions.
• Read prepared scripts for radio and television shows.
• Built broadcast storylines to interest listeners and grow station audience.
• Announced station programming information, schedules and station breaks.
• Introduced upcoming broadcasts and guided audience through entertainment.
• Spearheaded promotional appearances on behalf of station and to increase sales for advertisers.
• Researched topics for comment and discussion.

• Exercised leadership capabilities by successfully motivating and inspiring others.
• Excellent communication skills, both verbal and written.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Worked effectively in fast-paced environments.
• Organized and detail-oriented with a strong work ethic.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Developed and maintained courteous and effective working relationships.
• Learned and adapted quickly to new technology and software applications.
• Identified issues, analyzed information and provided solutions to problems.
• Delivered services to customer locations within specific timeframes.
• Self-motivated, with a strong sense of personal responsibility.
• Passionate about learning and committed to continual improvement.
• Skilled at working independently and collaboratively in a team environment.