Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Projects
Volunteering
Timeline
Generic
Divya Singh

Divya Singh

Kobenhavn SV

Summary


Engineering professional with robust background in engineering analysis and dedication to high standards and results. Known for delivering precise and impactful data-driven insights, driving project success. Reliable team collaborator adept at adapting to evolving project needs and ensuring optimal outcomes through analytical rigor and effective communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Quality Engineering Analyst

Accenture
07.2021 - 01.2024
  • Executed comprehensive test cases to validate functionality, usability, and performance of various applications, resulting in a 98% test case pass rate
  • Collaborated effectively with cross-functional teams, including developers, business analysts, and product owners, to identify and resolve defects promptly
  • Leveraged test management tools like JIRA, HP ALM, and Azure DevOps to track and priorities test cases, defects, and test execution progress

Project Engineer

Wipro Limited
11.2018 - 07.2021
  • Proactively identified and reported potential risks to the project team, contributing to the overall quality and increasing the reliability of the software by an estimate above 90%
  • Developed and maintained detailed test documentation, including test plans, test cases, and test reports, authenticating traceability and transparency in the testing process
  • Seasoned in CRM Implementation & Testing, Test Plan & Case Development, Functional Testing & User Acceptance Testing (UAT), Project Management & Collaboration, Integration & Quality Assurance

Education

Bachelor of Science - Computer Science

Maharishi Dayanand University
India
2018

Skills

  • Knowledge Sharing
  • Organization
  • Product Management
  • Product Service
  • Customer Experience
  • Commitment
  • Power Point
  • Manual Testing
  • Accessibility Testing
  • Web Testing
  • Test Scripting
  • Bug Tracking & Reporting
  • Agile Methodology
  • Scrum Methodology
  • Waterfall Methodology
  • CRM Expertise
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Microsoft Dynamics 365
  • Deadline-orientated
  • Communication
  • Collaboration
  • Reliability
  • Team Work
  • JIRA
  • HP ALM
  • Salesforce SDT
  • Postman
  • Google Docs
  • Microsoft Excel
  • Microsoft Word
  • Azure DevOps

Certification

Salesforce Certified Administrator

Salesforce Certified Platform Developer 1

Accomplishments

  • Applause Badge for Integrity
  • Respect for the Individual Badge
  • Employee of the Month

Projects

City of Phoenix (10/2023 - 01/2024)

  • Led the identification of design and implementation gaps in the state project, City of Phoenix, focused on creating a new construction and permits portal.
  • Spearheaded the creation of end-to-end (E2E) test scripts for the City of Phoenix project, enhancing testing efficiency.
  • Utilized SDT tools for efficient and organized reporting of design gaps and bugs, contributing to timely issue resolution.


State of New Mexico (07/2021 - 09/2022)

  • Responsible for managing the project and facilitating knowledge transfer to the team.
  • Key contributor in technical implementation and played a crucial role in the successful delivery of the Child Support module.
  • Led multiple rounds of regression, accessibility, sanity, and integration testing. Identified and reported design gaps and bugs promptly.


Uniper (01/2021 - 06/2021)

  • Successfully contributed to a CRM application project for the Uniper account, verifying alignment with project objectives .
  • Created comprehensive test plans and test cases based on project requirements, utilizing Azure DevOps for streamlined project management .
  • Utilized Azure DevOps to facilitate organized and efficient testing processes, contributing to overall project success.


Kier Group (04/2020 - 12/2020)

  • Developed comprehensive test plans and test cases based on project requirements, leveraging Azure DevOps for efficient project management.
  • Thoroughly tested multiple functionalities in adherence to User Story requirements, validating comprehensive coverage .
  • Successfully managed the implementation and testing phases of the CRM application, contributing to seamless project delivery .
  • Actively contributed to the smooth integration of the CRM application, aligning with project goals and milestones .


Nokia IRM (02/2019 - 03/2020)

  • Spearheaded the Nokia IRM project, marking the beginning of my professional journey in CRM application testing.
  • Developed comprehensive test plans and test cases aligned with project requirements, leveraging JIRA and HP QC for efficient documentation .
  • Demonstrated proficiency in JIRA and HP QC , utilizing them for organized documentation and streamlined project management.
  • Championed a successful UAT process , verifying end-user expectations were met and feedback was incorporated.

Volunteering

TechBBQ: Stage Coordinator

CHART : Pre-Production Volunteer


Timeline

Quality Engineering Analyst

Accenture
07.2021 - 01.2024

Project Engineer

Wipro Limited
11.2018 - 07.2021

Bachelor of Science - Computer Science

Maharishi Dayanand University
Divya Singh