Dominik Kellner
Restaurant Bar Manager
Copenhagen ,84
Summary
Seasoned Bar Manager with history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Ready to take on new challenges with role in position on as general manager industry. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Versatile Bar Manager adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Motivational leader and problem solver.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Restaurant Bar Manager
Stempel CPH
03.2023 - Current
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Developed innovative marketing strategies for increased foot traffic and revenue growth.
- Streamlined operational procedures for increased efficiency in daily tasks such as opening/closing routines, shift scheduling, and cash handling processes.
- Enhanced the establishment''s reputation through consistent delivery of exceptional service, food quality, and ambiance.
- Boosted customer satisfaction by implementing strategies to improve overall service quality and efficiency.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Cultivated a strong social media presence for the establishment by regularly posting updates on events, promotions, and featured menu items.
Restaurant Bar Manager
Zuva
04.2022 - 09.2022
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Cultivated a strong social media presence for the establishment by regularly posting updates on events, promotions, and featured menu items.
- Implemented staff training programs that focused on product knowledge, customer service skills, and sales techniques to boost overall performance.
- Reduced staff turnover by fostering a positive work environment and providing ongoing training and development opportunities.
- Coordinated with other departments within the restaurant to optimize workflow efficiency contributing to seamless service delivery.
Head Bartender
OHIA Bar&Lounge
07.2021 - 02.2022
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
Construction Worker
Grafit - Gwidon Przybył
01.2021 - 06.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Bartender
Cafe Pollux
11.2019 - 11.2020
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Waiter
Cafe Piazza
03.2018 - 11.2020
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Head Bartender
Fleeting Bar
05.2017 - 02.2018
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Construction Supervisor
ROGE-MAX
03.2016 - 04.2017
- Supervised field crews to maximize quality and work efficiency.
- Reported quality of performance on site to site construction managers.
- Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
- Collaborated with architects, engineers, and designers to develop comprehensive plans that met client requirements while adhering to established budgets and timelines.
Warehouse Associate
Widdowson Group
06.2015 - 12.2015
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
Telemarketer
PPC System
02.2015 - 05.2015
- Followed up with customers to solicit further sales.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Recorded and updated customer information in online systems.
Warehouse Worker
Levant Foods
12.2013 - 02.2015
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Education
GED -
High School Nr 2
Poznań 09.2012 - 08.2015
Skills
Engaging personality
Fluency in English
Clear and effective communication
Sales expertise
Attentive service
Report preparation
Creative problem solving
Service standard compliance
Staff leadership and direction
Safety policies and procedures
Staff Management
Languages
English
Very Good
Polish
Excellent
Interests
Psychology
Philosophy
Music Making
Martial Arts
Timeline
Restaurant Bar Manager
Stempel CPH
03.2023 - Current
Restaurant Bar Manager
Zuva
04.2022 - 09.2022
Head Bartender
OHIA Bar&Lounge
07.2021 - 02.2022
Construction Worker
Grafit - Gwidon Przybył
01.2021 - 06.2021
Bartender
Cafe Pollux
11.2019 - 11.2020
Waiter
Cafe Piazza
03.2018 - 11.2020
Head Bartender
Fleeting Bar
05.2017 - 02.2018
Construction Supervisor
ROGE-MAX
03.2016 - 04.2017
Warehouse Associate
Widdowson Group
06.2015 - 12.2015
Telemarketer
PPC System
02.2015 - 05.2015
Warehouse Worker
Levant Foods
12.2013 - 02.2015
GED -
High School Nr 2
09.2012 - 08.2015
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