Elena-Cristina Lupu
Gjern,Central Jutland
Summary
Detail-oriented and highly organised professional with exceptional problem-solving abilities and a proven capacity for multitasking and autonomy. Skilled in IT systems including ICE, ABS Cargo Handling System, Amadeus ALTEA, SABER, SAP NETWEAVER, MS Office, and Google Suite. Fluent in English, Italian, and Romanian with excellent communication skills and a strong aptitude for teamwork. Demonstrates precision, self-motivation, and adaptability as a fast learner committed to delivering high-quality results.
Overview
10
10
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work history
Cleaning assistant
Renell Service Firmaet A/S
Hadsten, Central Jutland
2025.06 - Current
- Perform routine cleaning tasks in all required areas
- Waste disposal and recycling in accordance with facility policies
- Report maintenance issues to the supervisor promptly
- Utilize specialized cleaning equipment and eco-friendly products
- Monitor and replenish cleaning materials
Leather accessories restorer
Finding Leatherland
Camberley, Surrey, UK
2023.07 - 2025.01
- Managed multiple simultaneous leather restoration projects whilst meeting deadlines consistently.
- Handled delicate leather items carefully, preventing damage in transit or storage.
- Performed detailed assessments on potential restoration pieces, determining viability and cost-effectiveness of each project.
- Treated leather materials properly, prolonging the lifespan of leather items repaired.
- Assisted customers in making informed decisions about restoration processes, resulting in increased customer satisfaction.
Cover supervisor secondary school
Always Flourishing Ltd & Teaching Personnel Ltd
Ascot, Berkshire, UK
2022.12 - 2023.06
- Facilitated group discussions amongst students, promoting peer learning and collaboration.
- Promptly addressed any issues or disruptions during class hours; maintained discipline.
- Handled sensitive information confidentially; upheld ethical standards of the profession.
- Assisted students with their work, enhancing understanding of the subject matter.
Air imports coordinator
CEVA Logistics
Feltham, Middlesex, UK
2022.06 - 2022.09
- Daily delivery of handling Premium import operations, from arranging and handling airways deals, liaising with overseas agents, documentation creation and inputting on the correct systems, account management (invoicing, payment of vendors etc.) and overseeing the collection/pickup and final-mile delivery process
- Communicate with a wide range of both external customers, agents as well as Internal stakeholders
Imports cargo agent
Worldwide Flight Services
Heathrow Airport, Hounslow, Middlesex
2022.01 - 2022.05
- Document and flight reception duties
- Truck and flight manifesting
- Creation of consignment records
- ABS functions including manifesting, AWBs printing, bulk check-in of shipments to various locations, retransmitting data, renominating and BI-ing shipments on request, closing flights, discrepancy and damage and loss reports, Status 1 and Import Flight check-in reports, final OTR reports for the airlines
- Resolving issues for customers
- Working in close contact with the warehouse, preparing and printing ULD manifests.
Passenger service agent
ASC Cargo Handling Ltd
Heathrow Airport, Hounslow, Middlesex, UK
2020.01 - 2021.11
- Showcased my adaptability and flexibility as the roster changed unpredictably, with little to no notice
- Learned a new check-in/boarding system to become more versatile and help my company survive through a rough time, to my own initiative & Trusted to use it without any additional training
- Offered complete availability and free of charge shifts if ever the company was short of staff
- Showed compassion and understanding for distressed passengers
Executive assistant to the managing director
Valentino Fashion Group
Levane, Tuscany, Italy
2016.01 - 2019.12
- Managed and submitted all the expenses, managed the schedule of director's subordinates (for absences, holidays, and sicknesses), represented him in front of collaborators and took part in important meetings and projects
- Controlled the office matters entirely, being the main point of contact between employees, collaborators, and the director, helping to reduce his office time to half a day, once a week
- Offered technical input to the Customer Service Representatives on global after-sales claims from customers
- Created a database of all claims and started to analyse the data monthly, taking into consideration various criteria, tightly monitoring and increasing production efficiency.
Education
Master of Business Administration - Development and Internationalisation of Small and Medium Sized Enterprises
University of Siena
Arezzo, Italy 2015.09 - 2016.09
Bachelor of Science - Languages for Intercultural and Business Communication
University of Siena
Arezzo, Italy 2011.09 - 2015.07
Foundation Degree in Science - Cybernetics, Statistics and Economic Informatics
Academy of Economic Studies
Bucharest, Romania 1999.09 - 2001.07
Primary school teacher & Early years educator - Primary school teaching & Kindergarten educator
National Pedagogic College "Stefan cel Mare"
Bacau, Romania 1993.09 - 1998.09
Skills
- Attention to detail
- Precision & organisation
- Autonomy & multitasking
- Self-motivation & self-management
- Problem-solving
- People skills & teamworking
- IT skills (ICE, ABS Cargo Handling System, Amadeus ALTEA, SABER, Sap NETWEAVER, MS Office & Google Suite)
- Excellent communication skills
- Fluency in English, Italian & Romanian
- Fast learner
Languages
Romanian
Native
English
Fluent
Italian
Fluent
Spanish
Elementary
Russian
Elementary
Danish
Beginner
Affiliations
- Travelling
- • Interior & exterior design
- • Photography
- • Ambience & piano music
- • Shoes & bags design and restoration
- • Stretching & dancing
- • Science & technology
Certification
- EXECUTIVE PA CERTIFICATE
March 2019
SOUTERS Training – London
- ADMIN, PA, SECRETARY DIPLOMA
December 2018
New Skills Academy
- MINUTE TAKING CERTIFICATE
December 2018
New Skills Academy
- FASHION AND SUSTAINABILITY – UNDERSTANDING LUXURY FASHION IN A CHANGING WORLD
November 2018
London College of Fashion & Kering Group
- INNOVATION: THE FASHION INDUSTRY
November 2018
University of Leeds
- VISUAL MERCHANDISING & CONCEPT STORE
February 2016
POLIMODA – International Institute for Fashion Design & Marketing, Florence, Italy
- CAMBRIDGE ENGLISH - BUSINESS VANTAGE
June 2016
University of Siena, Arezzo, Italy
- CAMBRIDGE ENGLISH - FCE
June 2012
University of Siena, Arezzo, Italy
- CAMBRIDGE ENGLISH PET
December 2009
University of Siena, Arezzo, Italy
- RUSSIAN LANGUAGE - LEVEL B1
July 2014
University of Moscow, Russian Federation
- RUSSIAN LANGUAGE - LEVEL A2
March 2014
University of Moscow, Russian Federation
References
References available upon request.
Timeline
Cleaning assistant
Renell Service Firmaet A/S
2025.06 - Current
Leather accessories restorer
Finding Leatherland
2023.07 - 2025.01
Cover supervisor secondary school
Always Flourishing Ltd & Teaching Personnel Ltd
2022.12 - 2023.06
Air imports coordinator
CEVA Logistics
2022.06 - 2022.09
Imports cargo agent
Worldwide Flight Services
2022.01 - 2022.05
Passenger service agent
ASC Cargo Handling Ltd
2020.01 - 2021.11
Executive assistant to the managing director
Valentino Fashion Group
2016.01 - 2019.12
Master of Business Administration - Development and Internationalisation of Small and Medium Sized Enterprises
University of Siena
2015.09 - 2016.09
Bachelor of Science - Languages for Intercultural and Business Communication
University of Siena
2011.09 - 2015.07
Foundation Degree in Science - Cybernetics, Statistics and Economic Informatics
Academy of Economic Studies
1999.09 - 2001.07
Primary school teacher & Early years educator - Primary school teaching & Kindergarten educator
National Pedagogic College "Stefan cel Mare"
1993.09 - 1998.09