Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ergin Senses

Ergin Senses

Retail Store Manager
Copenhagen

Summary

Experienced Retail Store Manager adept at driving sales, optimizing operations, and leading teams to exceed targets. Committed to delivering exceptional customer experiences. Seeking opportunities to leverage expertise in driving business growth.

Overview

2
2
Languages

Work History

Retail Store Manager

Hugo Boss
Copenhagen, Denmark
5 2018 - 5 2024
  • Overseeing report preparation and analysis of KPIs to drive performance improvements
  • Implementing action plans to achieve strategic objectives and enhance operational efficiency
  • Managing and developing direct reports through recruitment, induction, training, and ongoing support
  • Leading the sales team to cultivate extensive knowledge of company culture and products
  • Creating a sense of team spirit, discipline, and mutual respect to foster a positive work environment
  • Motivating and recognizing individual and team efforts to drive performance and morale
  • Supporting self-development initiatives and providing ongoing feedback for professional growth
  • Conducting regular performance evaluations to assess and improve team performance
  • Communicating key information effectively through engaging morning briefings
  • Addressing individual concerns and handling disciplinary matters in collaboration with HR

Achievements:

  • Directed and empowered a team of up to 15 staff members, providing strategic sales training and on-going professional development while overseeing the store's financial performance, including P&L management
  • Orchestrated a remarkable turnaround for a stores experiencing low sales performance, achieving a noteworthy growth compared to the previous year
  • Implemented and optimized world-class stock control measures, resulting in substantial enhancements in UPT and NSPT, and delivering an impressive year-to-date growth

Sales Specialist, Supervisor

Hugo Boss
Copenhagen, Denmark
4 2011 - 5 2018
  • Excelled in selling brand collections, consistently meeting sales targets
  • Followed all company policies and procedures to deliver quality work.
  • Utilized modern selling techniques to foster strong sales and deliver excellent customer service.
  • Contributed to team objectives in fast-paced environment.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Stayed current on company offerings and industry trends.

Business Development Manager

Recycled Paper Trader, Greenhill International
5 2010 - 4 2011

Successfully launched and established the European market within 8 months, generating sales totaling $1.5 million:

  • Conducted extensive market research in Europe to identify sources of high-quality recycled paper
  • Developed strategic partnerships with European suppliers to ensure a consistent supply of recycled paper
  • Established relationships with key sellers in Europe to negotiate competitive pricing and favorable terms
  • Implemented efficient logistics and shipping processes to transport recycled paper from Europe to Asia
  • Monitored market trends and adjusted procurement strategies to meet the evolving needs of buyers


Concurrently managed the supply chain in Europe, ensuring timely delivery and product quality:

  • Coordinated with European suppliers to source a diverse range of recycled paper products
  • Negotiated contracts and agreements with suppliers to secure competitive pricing and favorable terms
  • Implemented rigorous quality control measures to ensure the integrity of recycled paper products
  • Proactively addressed supply chain disruptions and implemented contingency plans to maintain continuity of supply.

Sales, Marketing Associate

Cinegraph Advertising Movie Distribution
2 2008 - 03.2010
  • Managed accounts, maintained client relationships, and engaged in business development activities.
  • Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
  • Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.

Education

Master of Business Administration (MBA), Marketing Management -

Central Queensland University - Sydney, Australia
12.2003 - 2004.05

Graduate Diploma of Management - undefined

Central Queensland University - Sydney, Australia
09.2002 - 2003.05

Bachelor of Economics - undefined

University of Uludag - Bursa, Turkey
09.1994 - 2000.05

Skills

Sales Leadership

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Timeline

Master of Business Administration (MBA), Marketing Management -

Central Queensland University - Sydney, Australia
12.2003 - 2004.05

Graduate Diploma of Management - undefined

Central Queensland University - Sydney, Australia
09.2002 - 2003.05

Bachelor of Economics - undefined

University of Uludag - Bursa, Turkey
09.1994 - 2000.05

Retail Store Manager

Hugo Boss
5 2018 - 5 2024

Sales Specialist, Supervisor

Hugo Boss
4 2011 - 5 2018

Business Development Manager

Recycled Paper Trader, Greenhill International
5 2010 - 4 2011

Sales, Marketing Associate

Cinegraph Advertising Movie Distribution
2 2008 - 03.2010
Ergin SensesRetail Store Manager