Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Eugeniu CONOVALI

Information Management, Data Analyses, Information Technology
Copenhagen

Summary

A proactive and committed, with proven managerial and organizational skills, able to play a key role throughout the life cycle of a data, Information Management and/or ICT related project. Thereby I ensure that quality solutions meet the agency’s objectives through the efficiency and integrity of communication and information technology systems. This remains at the heart of the success of the new organizational design. Possessing over 20 years of professional experience at international and national levels, highly efficient under pressure and tight deadlines, acquired relevant academic qualifications, I bring hard work and commitment to tasks and projects assigned.

Overview

24
24
years of professional experience
5
5
years of post-secondary education
5
5
Languages

Work History

Information Management Coordinator

WHO, Regional Office
Copenhagen
01.2023 - Current

My current position is to coordinate the Information Management activities in Emergencies. Currently coordinating the IM&Data Management of EMTCC in Ukraine, Moldova and Poland.

Recently, I have returned from Turkey Earthquake Emergency where I was deployed as IM Coordinator in EMTCC

Information Management Officer

United Nations High Commissioner for Refugees, Cox’s
Cox's Bazar
02.2022 - 12.2022
  • Major achievements: Rationalized and harmonized data collection, use, reporting and visualization of protection indicator data for inter-agency protection coordination efforts, which resulted in the consolidation of data systems and ensuring consistency of data and results for country analysis.

Information Management Consultant

WHO, Regional Office, Emergency Unit
Copenhagen
02.2021 - 12.2021


  • Major achievements: Developed an innovative information management system to collect, store, process and use large amount of data across 50+ countries related to over 50+ emergency medical teams and medical missions during COVID19 and other public health emregencies, with 1000+ members, which streamlined data and automated the data entry process.

Information Management Consultant

UN World Health Organization
Lesvos
09.2020 - 12.2020


  • Major achievements: Development of emergency information management tool, which consolidates and visualizes national level aggregated data, including related to COVID – 19, with regards to public health emergency indicators, with a focus on laboratories
  • This allows to monitor availability of resources for planning and contingency response.

Service Delivery Manager

United Nations High Commissioner for Refugees
Amman
10.2017 - 07.2020
  • Major achievements: Planned and coordinated 25 connectivity assessment and fields missions in order to assess, evaluate and document functional and technical requirements, as well as conducted and documented technical site survey
  • Furthermore, organized and coordinated periodic reviews of UNHCR registration global database networking performance to identify issues and recommend remedial actions to improve technical solutions and/or roll-out and service management processes.

IT Officer/Head IT Unit

UN World Food Programme
Donetsk, Luhansk, Kyiv
10.2015 - 04.2017
  • Major achievement: Act as a ETC coordinator and Security and Emergency Preparedness focal point
  • Disaster Recovery Planning and Risk Assessments
  • Undertook the needs assessment and stakeholder coordination for WFP SCOPE enrolment (registry) database roll-out
  • I contributed to a very successful pilot roll-out for mobile retailer assessment
  • In addition, I maintained a strong role in the IT management with an overall goal of building a strong infrastructure, including the procurement of equipment, setting up the server room and installation of servers
  • Consequently, budgeting and planning the deployment of applications and infrastructure in accordance with WFP corporate standards were some of my priorities.

IT Officer/Head IT Unit

WFP, Regional Emergency Coordination
Beirut
03.2015 - 10.2015
  • Major achievements: Established and maintained strong partnerships with external partners to WFP
  • Integrated IT and Telecommunications systems and applications to ensure appropriate data security and access controls considering both local and wide area network issues; Maintained, upgraded or enhanced existing systems and applications including troubleshooting and provided continuing user support.

Service Desk Manager

UN World Food Programme, WFP Somalia Office
06.2013 - 12.2014
  • Major achievements: Established, managed, guided and coordinated the Somalia Service Desk, which, inter alia, included: implementation of service desk support systems and services that promote end-user support and the optimal use of resources, noting opportunities for further improvement
  • I successfully maintained and coordinated IT support and ensured proximity of support staff / contacts globally to ensure smooth service desk operations.

Project Manager

UN World Food Programme, WFP Somalia Office
05.2012 - 04.2013
  • Major achievements: A very successful roll-out of the Connect project for the office of Somalia
  • I was the only staff member on the ground responsible for the preparation, installation, configuration, training of staff, etc
  • I successfully moved 8 offices (including 7 in Somalia)
  • I trained over 400 staff members for the new system
  • I installed the software and configured servers and equipment for over 400 computers
  • But what I am mostly proud of is the fact that during the roll-out, the office’s communication systems were not disturbed, and the move took place very smoothly without affecting the work of colleagues
  • This is even more critical as WFP Somalia is working with emergency programmes.

ICT System Coordinator

UN World Health Organization
Moscow
09.2009 - 12.2011


  • Major achievements: In the office of over 50 staff members, I was the only ICT expert, therefore my range of responsibilities varied from very technical (installation, maintenance) to programming (plan and implement ICT projects, budget resources and conduct all actions to purchase equipment and contract ICT services) and standard setting and performance management (designed and implemented ICT projects with emphasis on connectivity)

ICT Officer

World Food Programme
Moscow
01.2008 - 01.2011

ICT/Programme Junior Professional Officer

International Telecommunication Union
Moscow
01.2007 - 01.2008

ICT Consultant

01.2005 - 01.2006

Volunteer

UNHCR
Baku
01.2004

ICT Consultant

DCHR/IRC/Internews
01.2003

ICT Officer/Database developer

Cadastral Territorial Office
01.1999 - 01.2002

Education

Master of Science - Computer Science

Academia De Studii Economice Din Moldova
Chisinau, Moldova
09.1994 - 06.1999

UNHCR Operational Data Management Learning Programme (June 2020 - undefined

CBI Training - undefined

GVF Satcom Professional: iDirect Specialist Certification - undefined

GVF Advanced Satcom Professional Certification. - undefined

Connect Academy - undefined

ToT for “Connect” project) (Rome - undefined

Training on the system migration procedure SSAFE Training - undefined

Interconnecting Cisco Networking Devices(ICND1)-Cisco Certificate of Completion - undefined

Short on the job training in - undefined

on progress and registration systems by Profile Support Team in - undefined

Introduction to IT Service Management. - undefined

Skills

Evidence-based Decision Support

undefined

Accomplishments

  • Coordination of and support to information and data management activities
  • Visualization and mapping
  • Definition of data needs, data collection, analysis, storage and dissemination
  • Definition and development of data and information management strategy
  • Creation of information management-related products
  • Project Lifecycle Planning and Management
  • Risk Factors Mitigation

Additional Information

  • Conducted joint analysis with a multifunctional lens creating information products that better fulfil operation's current and future information needs Provided technical advice and guidance and coordinated inter-agency engagement on information management systems to external stakeholders and processes including joint assessments, targeting and setting up common systems Assisted in defining COVID-19-specific data and information management strategy for the National Public Health Emergency Operations Centre in Tajikistan. Provided regional information management support to Emergency Medical Teams (EMT) and Public Health Emergency Operation Centers (PHEOC) capacities in the response to COVID 19 outbreak Designed data collection forms and streamlined the flow of data to automate data entry process for the Emergency Coordination Centre in Tajikistan Developed an information management system to collect, store, process and use large amount of data related to EMTs and PHEOCs Assisted UNHCR global registration and network teams in the establishment of meaningful reporting criteria and key performance indicators. Worked with senior management to provide information management products to contribute to evidence-informed planning, advocacy and coordination of the COIVD19 response Emergency IT, Telecommunications, Preparedness and Response Skills Clear and concise articulation of project requirements, budget and plans to stakeholders such as Sectors Coordinators, Heads of Organizations Gaps identification for delivery of essential assistance to assist affected community Development of Disaster Recovery Plan Development of standard operation procedures to partners, alternative emergency telecommunication solutions and a cost/benefit analysis for each solution Accomplishments Highlights Acted as Inter-Agency IT and Telecom Coordinator in Ukraine Conflict Area and in Lebanon Acted as focal point for Security and Emergency Preparedness and Response in Ukraine Emergency Developed Disaster Recovery and Security Risk Assessment IT Service Delivery Coordination and Management Skills Client Orientation Client Relations & Presentations Negotiation Techniques and Solutions Accomplishments Highlights Planned and coordinated handover of newly commissioned or modified networking infrastructure to permanent ICT Support, Managed Services providers and to Refugee Systems and Network/Telecom sections. Provided guidance, instructions, direction and leadership to UNHCR connectivity workstream team members across the organization. During WFP CONNECT project trained over 400 staff members, ensured smooth transition of skills and managed the capacity-building activities for the country office. Managed, guided and coordinated WFP Somalia Service Desk, which, included Implementing service desk ticketing systems and services that promoted end-user support and the optimal use of resources, noting opportunities for further improvement. Reviewed, assessed and propose innovative and sound processes leading to the refining of the Service Desk architecture, and all related technical aspects under the direct responsibility of the Somalia Service Desk.

Timeline

Information Management Coordinator

WHO, Regional Office
01.2023 - Current

Information Management Officer

United Nations High Commissioner for Refugees, Cox’s
02.2022 - 12.2022

Information Management Consultant

WHO, Regional Office, Emergency Unit
02.2021 - 12.2021

Information Management Consultant

UN World Health Organization
09.2020 - 12.2020

Service Delivery Manager

United Nations High Commissioner for Refugees
10.2017 - 07.2020

IT Officer/Head IT Unit

UN World Food Programme
10.2015 - 04.2017

IT Officer/Head IT Unit

WFP, Regional Emergency Coordination
03.2015 - 10.2015

Service Desk Manager

UN World Food Programme, WFP Somalia Office
06.2013 - 12.2014

Project Manager

UN World Food Programme, WFP Somalia Office
05.2012 - 04.2013

ICT System Coordinator

UN World Health Organization
09.2009 - 12.2011

ICT Officer

World Food Programme
01.2008 - 01.2011

ICT/Programme Junior Professional Officer

International Telecommunication Union
01.2007 - 01.2008

ICT Consultant

01.2005 - 01.2006

Volunteer

UNHCR
01.2004

ICT Consultant

DCHR/IRC/Internews
01.2003

ICT Officer/Database developer

Cadastral Territorial Office
01.1999 - 01.2002

Master of Science - Computer Science

Academia De Studii Economice Din Moldova
09.1994 - 06.1999

UNHCR Operational Data Management Learning Programme (June 2020 - undefined

CBI Training - undefined

GVF Satcom Professional: iDirect Specialist Certification - undefined

GVF Advanced Satcom Professional Certification. - undefined

Connect Academy - undefined

ToT for “Connect” project) (Rome - undefined

Training on the system migration procedure SSAFE Training - undefined

Interconnecting Cisco Networking Devices(ICND1)-Cisco Certificate of Completion - undefined

Short on the job training in - undefined

on progress and registration systems by Profile Support Team in - undefined

Introduction to IT Service Management. - undefined

Eugeniu CONOVALIInformation Management, Data Analyses, Information Technology