Eva Sundelin
Summary
Results-driven retail management professional determined to exceed company sales goals. Driven by a relentless curiosity for business growth strategies. Building strong, cohesive teams is my forte. Proven record of leading and mentoring teams to achieve the best result.
Overview
13
13
years of professional experience
1
1
Certification
Work History
In-Store Logistics Manager
IKEA
01.2021 - Current
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Oversaw logistic co-workers, leaders and managers and maintained efficiency in fast-paced environment.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Deputy Sales Manager
IKEA
06.2019 - 01.2021
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Commercial Activity Leader
IKEA
09.2018 - 05.2019
- Identified appropriate marketing channels and target customers for campaigns.
- Developed and implemented campaigns and specific marketing strategies.
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
Shopkeeper
IKEA
09.2016 - 09.2018
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Recruitment of new team members, hiring highest qualified to build team of top performers.
Sales Specialist
IKEA
07.2010 - 09.2016
- Part-time student work
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Education
Master of Arts - Communication And Information Sciences
Vrije Universiteit Amsterdam
Amsterdam, The Netherlands09.2015
Bachelor of Arts - English Language And Literature
University of Amsterdam
Amsterdam09.2014
First Year's Transcript - Scandinavian Language And Culture
University of Amsterdam
Amsterdam09.2009
Skills
- Business Planning
- Verbal and Written Communication
- Team Leadership
- Key Performance Indicators (KPI)
- Budget Controls
- Coaching and Mentoring
- Store Layouts
- Customer Service
Certification
- IKEA Way
- Leading your Market (Market Manager Training, Nordic Countries)
- Leading the Commercial Agenda
Timeline
In-Store Logistics Manager
IKEA
01.2021 - Current
Deputy Sales Manager
IKEA
06.2019 - 01.2021
Commercial Activity Leader
IKEA
09.2018 - 05.2019
Shopkeeper
IKEA
09.2016 - 09.2018
Sales Specialist
IKEA
07.2010 - 09.2016
Master of Arts - Communication And Information Sciences
Vrije Universiteit Amsterdam
Bachelor of Arts - English Language And Literature
University of Amsterdam
First Year's Transcript - Scandinavian Language And Culture
University of Amsterdam
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