Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Fatima Buena

Fatima Buena

Niva,84

Summary

Dependable and flexible Worker with solid background in foodservice , housekeeping, sales and manufacturing. Works effectively within teams on timely, high-quality to drive patron satisfaction.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.


Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality home services. Highly organized and team-driven with strong customer satisfaction focus.

Overview

14
14
years of professional experience

Work History

PART TIME HOUSE HELPER

CHRISTIAN MOURIER
05.2023 - Current
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Assisted with light housekeeping duties as well as running errands.

Au Pair

CHRISTIAN MOURIER
02.2021 - 02.2023
  • Kept children's areas neat and clean.
  • Assisted with housework such as laundry and cooking.
  • Developed bilingual abilities in ENGLISH, DANISH through immersive conversation and activities.
  • Monitored children's play activities to verify safety.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Washed and ironed children's clothing to maintain neatness at all times.
  • Taught children basic life skills, manners and personal hygiene.
  • Provided developmentally appropriate activities for children.
  • Encouraged children to be understanding and patient with others.
  • Established and maintained safe play environment for children.

HOUSEHOLD SERVICE WORKER

BADR NASSR AL KHALAIWI
07.2015 - 02.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Maintained entire family's schedule and organized events.
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
  • Encouraged clients to take part in activities tailored to individual needs.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.

SALES LADY

BRANDED FASHION FINDS
01.2013 - 07.2015
  • Provided pricing information to customers regarding specific products.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Trained and mentored new sales representatives.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Developed and implemented sales strategies to increase profits.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.

Food Service Worker

BAHAY - BUKO AND GRILLING RESTO BAR
07.2012 - 11.2012
  • Developed and maintained positive relationships with customers to enhance service.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Learned other teammates' work tasks to train as backup.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cleaned and organized kitchen, dining and service areas.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Processed customer payments and balanced cash drawers.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Adjusted food preparation methods in accordance with customer requests.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Distributed food to waiters and waitresses to serve to customers.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.

Production Operator

Optis Philippines
04.2011 - 09.2011
  • Inspected and adjusted work performed to meet expectations.
  • Participated in training sessions to enhance skills and knowledge.
  • Trusted to perform early production testing and production operations field testing.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Maintained equipment performance by lubricating and cleaning components.

Production Operator

Toshiba
09.2010 - 02.2011
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Maintained equipment performance by lubricating and cleaning components.
  • Replenished materials and supplies as needed to maintain production.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Operated machining equipment safely with team of operators.
  • Operated multiple machines simultaneously to meet production requirements.

Production Operator

Spi Corporation
04.2010 - 09.2010

assembling produced candies from conveyor machine and manually assembling the overpass candies to plastic.

  • Used equipment properly to avoid workplace hazards or injuries.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Loaded supplies into machines by hand or by hoist.
  • Inspected final products for defects and flaws using proper QA procedures.

Education

Bachelor of Science - Business Administration And Management

AMA UNIVERSITY
PHILIPPINES
02.2026

Skills

  • Time Management
  • Effective Communication
  • Home Maintenance
  • Grocery Shopping
  • Ironing Techniques
  • Cleaning Expertise
  • Attention to Detail
  • Adaptability
  • Cleaning and Organizing Abilities
  • Customer-Oriented
  • Folding Clean Laundry
  • Teamwork
  • Customer Service-Focused

Timeline

PART TIME HOUSE HELPER

CHRISTIAN MOURIER
05.2023 - Current

Au Pair

CHRISTIAN MOURIER
02.2021 - 02.2023

HOUSEHOLD SERVICE WORKER

BADR NASSR AL KHALAIWI
07.2015 - 02.2021

SALES LADY

BRANDED FASHION FINDS
01.2013 - 07.2015

Food Service Worker

BAHAY - BUKO AND GRILLING RESTO BAR
07.2012 - 11.2012

Production Operator

Optis Philippines
04.2011 - 09.2011

Production Operator

Toshiba
09.2010 - 02.2011

Production Operator

Spi Corporation
04.2010 - 09.2010

Bachelor of Science - Business Administration And Management

AMA UNIVERSITY
Fatima Buena