Fatou Lyre THIANDOUM
Dakar
Summary
Graduated in Commercial and Operational Management, I am currently looking for a permanent position to take the next step in my professional career. Dynamic, motivated and determined, I am eager to face new challenges and prove myself through my previous experiences, in order to help my future company achieve its set objectives.
Overview
4
4
years of professional experience
Work History
Community Manager
Nails by Jess Khay
11.2023 - 09.2024
- Created and managed different social media platforms for improved brand visibility and increased audience interaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Addressed and resolved clients complaints and inquiries, maintaining high satisfaction.
Assistant Manager Trainee
KING JOUET Store
09.2021 - 05.2023
- Provided great customer service through active listening, problem-solving, and effective communication skills.
- Supported store manager in monitoring store performance, identifying areas for improvement and implementing necessary changes, visual and aesthetics merchandising strategies.
- Teamwork, coordinated promotional events to increase brand awareness and drive sales growth.
- Enhanced customer satisfaction by addressing concerns promptly and ensuring a positive experience, gained customer loyalty.
Corporate Receptionist
MAHOLA Agency
05.2020 - 08.2020
- Enhanced company image by providing a welcoming and professional reception area for clients and visitors.
- Streamlined office operations by efficiently managing incoming calls, messages, and mail distribution.
- Supported executive staff by coordinating travel arrangements, booking conference rooms, and preparing meeting materials.
- Assisted in event planning and execution, contributing to successful corporate functions and gatherings.
Education
BTEC Higher National Diploma - Commercial And Operational Management
Victor Hugo School
Poitiers, France06-2023
Bachelor of Science - Private Law
University of Poitiers
Poitiers, France09-2020
High School Diploma -
Saint Gabriel High School
Thiès, Senegal07-2014
Skills
- Bilingual ( in English and French ) , Wolof
- Pix certification in Mars 2023, Pack Office, Sphinx
- Communication
- Fast Adaptation
- Welcoming
- Teamwork
Additional Information
Other phone number : 0033 7 55 30 21 38
Timeline
Community Manager
Nails by Jess Khay
11.2023 - 09.2024
Assistant Manager Trainee
KING JOUET Store
09.2021 - 05.2023
Corporate Receptionist
MAHOLA Agency
05.2020 - 08.2020
BTEC Higher National Diploma - Commercial And Operational Management
Victor Hugo School
Bachelor of Science - Private Law
University of Poitiers
High School Diploma -
Saint Gabriel High School
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