Finan Asfeha
Køge
Summary
Accomplished Courier with a proven track record at Airmee Delivery, excelling in time management and customer service. Expert in optimizing delivery routes and resolving customer issues efficiently, ensuring safe and timely package delivery. Skilled in GPS and delivery software, demonstrating a strong commitment to safety and customer satisfaction. Over 5 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Overview
5
5
years of professional experience
Work History
Food Courier
Wolt
09.2019 - Current
- Promoted a positive brand image through professional conduct while representing the company during all interactions with clients and partners.
- Reduced delivery errors by double-checking all orders before leaving the restaurant, resulting in fewer complaints and returns.
Courier
Airmee Delivery
01.2024 - 06.2024
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Drove safely at all times to avoid accidents and harm.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Courier
Burd Delivery
03.2023 - 09.2023
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Education
No Degree - Autobody Repair
TEC
Hvidovre, Denmark08.2019
Bachelor of Arts - History
College of Arts And Social Science
Adi Keyh Eritrea08.2013
Skills
- B driving license
- VUB license
- Time Management : Proven ability to meet tight delivery schedules
- Customer Service : Strong interpersonal skills, capable of resolving customer issues effectively
- Route Planning : Experienced in optimizing delivery routes for efficiency
- Safety Conscious : Committed to maintaining safe driving record
- Technical Skills : Proficient in using GPS and delivery tracking software
- Physical Stamina : Able to lift heavy packages and work long hours
Languages
tigrinya
Native language
Danish
Upper intermediate
B2
English
Advanced
C1
Timeline
Courier
Airmee Delivery
01.2024 - 06.2024
Courier
Burd Delivery
03.2023 - 09.2023
Food Courier
Wolt
09.2019 - Current
No Degree - Autobody Repair
TEC
Bachelor of Arts - History
College of Arts And Social Science
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