Summary
Overview
Work History
Skills
Personal Information
Timeline
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Fridrik Orn Gunnlaugsson

Fridrik Orn Gunnlaugsson

Sales and Account Manager
Copenhagen,S

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

9
9
years of professional experience
3
3
Languages

Work History

Account Manager

Noona Labs
Reykjavik, Iceland
04.2024 - 07.2025
  • Managed the entire sales process for a SaaS solution tailored to the hospitality industry.
  • Responsibilities included cold calling, lead qualification, product demonstrations, closing deals, onboarding new clients, and ongoing customer success management.
  • Successfully introduced the product into a new market, resulting in significant revenue growth and user adoption.
  • Booked about 5-10 online demos per week
  • Gained 35-40 clients for Noona Labs within the first year

Account Manager

easytable
09.2023 - 03.2024
  • Led market expansion for a hospitality-focused software solution.
  • Acquired paying customers through proactive outreach and maintained client relationships to support retention and onboarding.

Floor Manager

Bar Deco
09.2020 - 03.2023
  • Oversaw daily operations, customer service, and team coordination in a busy bar environment.
  • Maintained high guest satisfaction and smooth service delivery.

Bartender

Restaurant Geist
06.2020 - 09.2020
  • Worked in a fine-dining setting before the restaurant's closure due to COVID-19.

Cabin Crew Member

Icelandair
Reykjavik, Iceland
04.2016 - 03.2020
  • Delivered excellent in-flight service and ensured passenger safety and satisfaction on international routes.

Skills

CRM Systems: Hubspot

CRM Systems: FreshSales

Sales: Outbound Sales

Sales: Business Development

Sales: Negotiation

Customer Engagement: Customer Success

Customer Engagement: Client Relations

Account management

Teamwork and collaboration

Customer service

Account development

Client relationship building

Personal Information

  • Citizenship: Icelandic
  • Date of Birth: 02/17/93
  • Marital Status: Married

Timeline

Account Manager

Noona Labs
04.2024 - 07.2025

Account Manager

easytable
09.2023 - 03.2024

Floor Manager

Bar Deco
09.2020 - 03.2023

Bartender

Restaurant Geist
06.2020 - 09.2020

Cabin Crew Member

Icelandair
04.2016 - 03.2020

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Fridrik Orn GunnlaugssonSales and Account Manager