Gert Thrane Christensen

• Successful Cloud Migration: Led strategic initiative to transition 8 financial institutions to cloud-based solutions, ensuring a seamless transition with minimal disruptions. Implemented agile methodologies, comprehensive change management strategies, and user training to facilitate smooth adoption.
• Enhanced Service Delivery: Developed robust monitoring and governance frameworks, driving continuous improvement in end-user technology services. Leveraged user feedback and performance analytics to refine service offerings, significantly enhancing user experiences and customer satisfaction
• Led strategic initiative to transition 8 financial institutions to cloud-based solutions, ensuring seamless transition with minimal disruptions
• Implemented agile methodologies, comprehensive change management strategies, and user training to facilitate smooth adoption
• Enhanced Service Delivery: Developed robust monitoring and governance frameworks, driving continuous improvement in end-user technology services
• Leveraged user feedback and performance analytics to refine service offerings, significantly enhancing user experiences and customer satisfaction.

Head of Digital Workplace

• Office 365 Migration: Successfully migrated company and its customers to Office 365, maintaining strict compliance with regulatory standards. This major transition was executed smoothly, resulting in improved productivity and collaboration across organization.
• Modern Workplace Transformation: Introduced and implemented new ways of working to build and scale a modern workplace environment. Ensured stability on workplace platform while actively engaging with external partners to drive adoption of innovative practices.
• Improved efficiency and productivity by acquiring new skills.
• Managed teams by overseeing hiring, training and professional growth of employees.
• Managed a team of digital professionals, fostering a collaborative environment that encouraged creativity and innovation

• Ready Workplace Strategy: Developed and executed a new modern workplace strategy, positioning VELUX for future success
• Managed a team of architects to deliver best-in-class user experiences, aligned with the overall business strategy
• Customer Experience Enhancement: Led the customer experience project, integrating omni-channel solutions with the contact center
• This initiative significantly improved customer interaction and satisfaction.

• Unified Communication Implementation: Owned and successfully implemented the Unified Communication Solution at VELUX, incorporating Cisco Unified Contact Center, Skype for Business, and Zylinc tools
• Global PC Replacement Project: Managed the global PC replacement project, ensuring a smooth transition with minimal downtime
• Also led the migration from Lotus Notes to Office 365, enhancing collaboration and efficiency across the organization
• Mobile Management Solution Deployment: Project managed the replacement of the mobile management solution, enrolling over 3,000 devices into the MobileIron MDM solution, improving mobile security and management.

• Modern Workplace Rollout: Program managed the deployment and global rollout of VELUX's modern workplace based on Windows 10, ensuring a standardized and efficient workplace environment worldwide.

• Workplace Governance: Responsible for governance on Office 365, ensuring compliance and effective management of IT workplace services.

• Office 365 Deployment Success: Successfully led the Office 365 deployment, migrating from Lotus Notes and enhancing productivity and collaboration across the company.

Unified Communication consultant, rsponsible for large Danish customer spreading worldwide.
Responsible for Cisco UC. Designing, Building the Core infrastructure. Design Branch Offices.
Rolling out IPT solution in DK and EU. As well as USA.
Maintenance, Support on all UC products. Creating and maintaining UC roadmap.
Build up Support organization in Accenture India.
Also have the responsible for the Tandberg Videoconference infrastructure, and also part of the general VC strategy.
Have the coordination role between 3rd parties, TDC etc.

IPT Consultant. Technician
Projekt Danske Bank.
Part of the IPT Core Team. Was responsible for the FAX solution for the Banks.
PBX task: Upgrading system, Design and describe small solutions. Roll Out for new sites. 2nd line support for super users.
PBX Platform NORTEL CS1000.

• Corporate IT.
• IBM (Mærsk Data aquisision)
• Software Distribution for Mærsk Sealand.
• Mærsk Data
• Corporate IT, Switches and LAN Task. Cisco IPT Telephony task, mostly MAC. 2 line support normal user support.