Security-driven crew member with dynamic team management skills. Competent diffusing volatile situations. Over [Number] years of experience with large, domestic carriers. Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise. Experience with US-based airlines as valued member of cabin crew. Energetic and multilingual cabin crew member with dynamic interpersonal skills. Poised and efficient and dedicated to team-driven environment. Over [Number] years working as part of cabin crew for national airline.
Hi, I’m
Gianni-Franco Brinkman
Airline Cabin Attendant
Bucharest,Romania
Summary
Overview
6
years of professional experience
3
Languages
Work History
WIZZ AIR
CABIN CREW
06.2021 - Current
Job overview
- Working in a multicultural and diverse environment
- Responsible for the safety, welfare and comfort of air travel passengers
- Providing the best customer services for the passengers in order to make their flight a safe and unforgettable experience
- Perform on board and ground duties in a way to comply with the Company’s policies
- Welcome and help the passengers during them during the flight in accordance with Wizz Air values: dedication, inclusivity, positivity, integrity
- Demonstrate the emergency procedures whilst the plane is preparing for take-off
- Serving meals, refreshments, selling duty-free goods to passengers
- Responsible to deal with several emergencies such as cabin fires or first aid situations
- Making announcements on behalf of the pilot and answering passenger questions during the flight
- Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead locker.
ZARA HOME, INDITEX
SALES ASSISTANT
01.2019 - 09.2020
Job overview
- Delivering a high level of customer service
- Ensure effective communication with the Management Team at all times
- Process payments accurately and efficiently
- Provide excellent customer service by responding promptly to customer inquiries and complaints.
PULL & BEAR, INDITEX
SALES ASSISTANT
09.2018 - 01.2019
Job overview
- Ensure that the customers receive a quality service either face to face or over the telephone
- Maintain excellent standards in the stockroom by organizing and arranging the stockroom efficiently
- Assist customers with locating items, answering questions about products, and offering suggestions for additional purchases
- Process payments accurately and efficiently.
H&M
SALES ASSISTANT
09.2017 - 08.2018
Job overview
- Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
- Helping the customers to find the most suitable products for their needs
- Cash desk activities
- Ensure the shop floor is replenished throughout the day
- Keep abreast of current fashion trends and be able to provide advice on styling options.
Education
National School of Political Studies and Public AdministrationBucharest, RO
BA from Public Administration
University Overview
Elena Cuza National CollegeBucharest, RO
BACCALAUREATE DIPLOMA
University Overview
Universitat Oberta de CatalunyaBarcelona, ES
EXCHANGE SEMESTER ABROAD (Erasmus) IN CORPORATE COMMUNICATION, PROTOCOLE AND EVENTS
University Overview
University of GdanskGdansk, Poland
EXCHANGE SEMESTER ABROAD (Erasmus) IN MANAGEMENT
University Overview
Skills
Problem solving skillsEnthusiast and motivatedLoyal and dedicatedActive listeningOrganizational skillsLoyal and dedicated
Works independently and as part of a team
Hard working and perseveringStrong initiative & self motivationAbility to work under pressureFlexible, varied hours incl, nights, weekends and holidays
Timeline
CABIN CREW
WIZZ AIR
06.2021 - Current
SALES ASSISTANT
ZARA HOME, INDITEX
01.2019 - 09.2020
SALES ASSISTANT
PULL & BEAR, INDITEX
09.2018 - 01.2019
SALES ASSISTANT
H&M
09.2017 - 08.2018
National School of Political Studies and Public Administration
BA from Public Administration
Elena Cuza National College
BACCALAUREATE DIPLOMA
Universitat Oberta de Catalunya
EXCHANGE SEMESTER ABROAD (Erasmus) IN CORPORATE COMMUNICATION, PROTOCOLE AND EVENTS
University of Gdansk
EXCHANGE SEMESTER ABROAD (Erasmus) IN MANAGEMENT