Goushik Balakrishnan

Issuer Dispute Backend Systems, NETS A/S Denmark

• Working in ‘Issuer Dispute Handling application’ which involves development on enhancements with Mainframe COBOL, JCL, DB2 and web services.
• Collaborate with product owner on Epic(feature) introductions/refinement, user story creation, understanding business requirements.
• Established experience on JIRA, ServiceNow, zephyr test cases.
• Agile practices and co-ordinate with Product owner on feature refinements
• Well experienced in Dispute system processing (Banking) and data flow functionalities, helping team to build and fulfill customer requirements.

Supply chain Management, Toyota Motor sales

• Established experience on enhancing Vehicle Pricing/Order-Hosting/Order-Change
  Applications of National Vehicle System (NVS) of Toyota Motors with COBOL DB2 and IMS DB coding based on user requirements.
• Responsible to research and enhance existing COBOL modules to support new requirements and to support existing applications of NVS (National Vehicle System)
• Performed Incident handling and support on Mainframe job errors.

CITI bank credit card and HSBC Bank Credit Card - Vision Plus

• Hands-on Vision-plus( Cardspac application) – COBOL, JCL, VSAM, DB2
• Worked on Analysis and design documents, preparation of Data dictionary, creation of Conversion programs for Master Files and other related files/DB2 Tables for Migration.
• Developed Reusable Accelerators using REXX and CLIST which are used
  internally across project.