Summary
Overview
Work history
Education
Skills
Languages
Social Media Marketing Coordinator Internship
Timeline
Generic
Gustav Lentz Söderstjerna

Gustav Lentz Söderstjerna

Copenhagen,Østerbro

Summary

I am a driven and results-oriented professional with a unique global perspective, having lived in six different countries during my upbringing. This international background has given me a deep understanding of cultural sensitivity and the ability to communicate effectively with people from all walks of life. I thrive in fast-paced environments and am known for my reliability, adaptability, and attention to detail. My experience coordinating teams, handling requests with care, and maintaining a high standard of service has made me confident in my ability to deliver memorable guest experiences. I take pride in being proactive, solution-oriented, and committed to ensuring that every guest feels welcome and well taken care of.



Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Crypto Podcasting / Project Assistance

Self-employed
(Online)
02.2020 - 12.2024
  • Evaluated trading algorithms to identify risk and investment opportunities
  • Hosted interviews and podcasts for emerging crypto projects
  • Assisted numerous international investment groups with their social media needs, copy-writing, and additional support and guidance as needed
  • Sourced investors and project managers
  • Prepared and presented project materials to investors
  • Developed investment strategies in collaboration with relevant stakeholders

Head Technician

G4ME TIME
Copenhagen
08.2022 - 12.2022
  • Handled cash and card payments efficiently, minimizing customer wait times and enabling quick PC turnarounds
  • Logged preventive and corrective PC maintenance in up-to-date repair records
  • Maintained and performed hardware/software repairs on Windows computers and devices
  • Conducted regular system evaluations and provided recommendations to streamline processes and reduce operational costs
  • Developed step-by-step instructional materials to support staff training in company systems
  • Delivered food and beverages from the kitchen to tables, ensuring timely service and customer satisfaction


Kitchen Staff

Stacy´s Diner
Copenhagen
02.2023 - 04.2023
  • Maintained tools, knives, and kitchen equipment
  • Adhered to health and hygiene standards to minimize food contamination
  • Collaborated effectively with kitchen and front-of-house staff to ensure smooth service operations
  • Prepared meals from scratch
  • Communicated with serving and FOH staff to maintain efficient workflow and accommodate special requests
  • Consistently reported on the status of frozen inventory
  • Cleaned, sanitized, and organized food storage shelves and containers, maintaining exceptional hygiene standards

Service Host

Phoenix Copenhagen (Arp-Hansen Hotel Group)
Copenhagen
03.2023 - Current
  • Collaborated closely with the reception team to ensure seamless guest service
  • Welcomed guests and assisted with check-in and check-out procedures
  • Provided luggage assistance and storage, including handling large travel groups
  • Arranged taxis and airport/train transfers upon request
  • Delivered tailored local recommendations, public transport guidance, and practical information to guests
  • Supplied hotel bikes and supported guests with parking and vehicle-related needs
  • Answered phone calls and resolved guest issues promptly and professionally
  • Coordinated with housekeeping and maintenance to address guest needs efficiently
  • Maintained the cleanliness and presentation of the lobby, lounge, and public areas
  • Supported the restaurant team during peak service hours
  • Handled and forwarded calls, logged incidents, and submitted activity reports to management

Education

International Baccalaureate -

Inter-community School (ICS)
Zurich, Switzerland
09.2016 - 06.2018

International Baccalaureate -

International School Bangkok (ISB)
Bangkok, Thailand
08.2018 - 06.2019

Academy Profession - Marketing Management

Copenhagen Business Academy
Copenhagen, Denmark
02.2020 - 12.2021

Skills

  • Video editing (Adobe Premiere Pro, Sony Vegas Pro)
  • Microsoft Office experience
  • Technology Proficiency: Comfortable using hotel management software, booking systems, and communication tools
  • Conflict Resolution: Addressing guest complaints or issues diplomatically and ensuring positive outcomes
  • Attention to Detail: Ensuring that every aspect of the guest experience is seamless and well-organized
  • Multitasking: Managing various requests and tasks simultaneously in a fast-paced environment

Languages

English
Fluent
Danish
Fluent
Spanish
Intermediate
German
Beginner

Social Media Marketing Coordinator Internship

August 2021 til november 2021

Internship at The International DK. A monthly magazine in Denmark with a strong focus on internationals and unique stories from people who have moved to Denmark. 


  • Led ongoing improvements and made strategic adjustments based on campaign performance trends.
  • Produced organic campaigns on Facebook, Instagram, and LinkedIn.
  • Supported strategic decisions by providing regular feedback reports on growth trends in social media activities.
  • Coordinated Instagram partnerships to expand our reach and follower engagement.
  • Ensured the timely delivery of on-brand social media engagement, content, and strategy.
  • Managed social media content, increasing profile views through audience engagement.
  • Responsible for holding weekly meetings with approximately 15 different social media ambassadors to coordinate upcoming content and events.

Timeline

Service Host

Phoenix Copenhagen (Arp-Hansen Hotel Group)
03.2023 - Current

Kitchen Staff

Stacy´s Diner
02.2023 - 04.2023

Head Technician

G4ME TIME
08.2022 - 12.2022

Crypto Podcasting / Project Assistance

Self-employed
02.2020 - 12.2024

Academy Profession - Marketing Management

Copenhagen Business Academy
02.2020 - 12.2021

International Baccalaureate -

International School Bangkok (ISB)
08.2018 - 06.2019

International Baccalaureate -

Inter-community School (ICS)
09.2016 - 06.2018
Gustav Lentz Söderstjerna