Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
Generic
Hamzeh  Abdul Sater

Hamzeh Abdul Sater

Operations Manager
Malmo,Skane

Summary

Seasoned Operations Manager and talented leader with 13 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

13
13
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Operations Manager

Hugginmunin LTD
Beirut
01.2015 - 04.2023

Job Roles

* Planning and controlling implementation of company overall strategy

* Overseeing daily operations and leading staff operational meetings
* Setting and sharing company yearly targets, leading operational meetings

* Ensuring co-ordination and continuous improvement of transportation services in order to provide competitive advantage for company

* Identification and prompt resolution of problems by close cooperation with
internal or external parties
* Participating in field audits/accident investigations
* Managing relationships with partners/vendors
* Managing implementation of quality assurance programs
* Analysis of emergency situations
* Acting as leader of emergency management committee
* Evaluating all aspects of environmental management systems ISO 14001, safety management systems OHSAS 18001 and Quality management system ISO 9001

* Establishing annual Training Plan for all employees and staff, and confirms that plan is fully achieved
* Participating in updating risk assessment regularly based on occurring events
* Conducting spot checks and internal emergency drills
* Updating KPI's annually to meet company yearly objectives

* Analysing KPI's results and recommending improvement actions to be taken

Fleet Coordinator

Specialised Contracting Company /
Jeddah
04.2011 - 11.2014

Job Roles

* Follow-up on execution of planned operational activities

* Follow up on maintenance schedules and fleet availability

* Initiating fleet maintenance work orders and making sure of completing them on time

* Ensuring compliance to client requirements and applicable rules and regulations
* Identifying and prompt resolving of problems by close cooperation with internal or external parties
* Motivates and trains personnel on QHSSE norms and regulations,

* Participating in field audits/accident investigations
* Follow up on any changes in local regulations and/or client's rules and procedures
* Participate in preparation of KPIs data and driver's assessments

Operations Coordinator

Nova Star Elevators
Jeddah
05.2010 - 01.2011

Education

Bachelor of Business Administration - Management Information Systems

Lebanese International University
Beirut
06.2006 - 09.2009

High School Diploma -

New Century School
Beirut Lebanon
09.2003 - 06.2006

Training Certification - ISO 9001:2015 Quality Management System

Bureau Veritas
Beirut Lebanon
04.2017 - 04.2017

Training Certification - QMS ISO 9001:2015 Internal Auditor

Bureau Veritas
Beirut Lebanon
08.2018 - 08.2018

Training Certification - CPR And First Aid

International Committee of The Red Cross
Beirut, Lebanon
02.2020 - 02.2020

Training Certification - CPR And First Aid

International Committee of The Red Cross
Beirut Lebanon
09.2022 - 09.2022

Training Course - Strategic Planning

UNDP
Beirut, Lebanon
09.2022 - 09.2022

Training - PATROM Training

Total Energies
Beirut, Lebanon
07.2020 - 07.2020

Training Course - Marketing Management And Research

UNDP
Lebanon
09.2022 - 09.2022

Skills

Risk analysis and management

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Accomplishments

  • Reduced recordable incidents and accidents to zero by implementing a safety awareness program through toolbox talks meeting with safety coordinators and fleet supervisors alongside the truck drivers.
  • Participated in 3 ICT Audits held by Total Energies on 2016 and 2018 and 2022.
  • Participated in making the driver manual of Fleetserve to cover all the points that are related to the driver work instruction in oil and gas field in addition to the safety measurements that must be taken in case of any incident.
  • Prepared A Covid 19 training awareness and the safety measurements that should be placed during the daily activities to prevent any infection in the work area.
  • Conducting yearly road risk assessment in Lebanon to enhance the fleet operations and to reduce the number of incidents occurring.


Software

Microsoft Office

Odoo

Interests

Documentaries, Sports, Travelling

Timeline

Training Certification - CPR And First Aid

International Committee of The Red Cross
09.2022 - 09.2022

Training Course - Strategic Planning

UNDP
09.2022 - 09.2022

Training Course - Marketing Management And Research

UNDP
09.2022 - 09.2022

Training - PATROM Training

Total Energies
07.2020 - 07.2020

Training Certification - CPR And First Aid

International Committee of The Red Cross
02.2020 - 02.2020

Training Certification - QMS ISO 9001:2015 Internal Auditor

Bureau Veritas
08.2018 - 08.2018

Training Certification - ISO 9001:2015 Quality Management System

Bureau Veritas
04.2017 - 04.2017

Operations Manager

Hugginmunin LTD
01.2015 - 04.2023

Fleet Coordinator

Specialised Contracting Company /
04.2011 - 11.2014

Operations Coordinator

Nova Star Elevators
05.2010 - 01.2011

Bachelor of Business Administration - Management Information Systems

Lebanese International University
06.2006 - 09.2009

High School Diploma -

New Century School
09.2003 - 06.2006
Hamzeh Abdul SaterOperations Manager