Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
HAZEL CHRISTENSEN

HAZEL CHRISTENSEN

Fænø Middelfart

Summary

Motivated professional who thrives in building productive relationships, resolving complex issues and winning customer loyalty. Brings 11-year background maintaining customer satisfaction and contributing to company success.

Overview

11
11
years of professional experience

Work History

Customer Service Coordinator

Danstar Lallemand AS Danmark
03.2021 - Current

Communication and collaboration with Customers and Technical Sales Managers within multiple Business Units across the globe via email and telephone.

My main focus is to process and ship both domestic and international ordes for customers in the United States, Canada, Scandinavia, Germany, Austria, Switzerland and Netherlands.

Maintain an overview of product availability by working closely with internal and external warehouses, coordinating shipments with forwarders and completing export documents for international shipping.

Further tasks include invoicing, managing special tasks and maintaining an overview of any development and new processes within the business.

Implementing optimization within daily work processes, finding solutions, supporting the team within Customer Service as well as technical Sales Managers across the globe.

Electricity and Gas Consulatant

Team Energie AG
01.2013 - 02.2020

Sales of gas and electricity subscriptions to private and larger housing companies.

Trade shows representing the company especially pointing out the green aspect of the products.

Training new staff and working closely with the Back Office technical team as well as the Site Manager.

Education

High School Diploma -

Wichita Falls High School
Wichita Falls Texas USA
08.1994

Skills

  • Solution Orientated
  • Customer Focus
  • Complaint Handling
  • Documentation skills
  • Workflow Management
  • Decision-Making
  • Training and mentoring
  • Inter-department collaboration

Languages

English, German
Native language
Danish
Elementary
A2

Timeline

Customer Service Coordinator

Danstar Lallemand AS Danmark
03.2021 - Current

Electricity and Gas Consulatant

Team Energie AG
01.2013 - 02.2020

High School Diploma -

Wichita Falls High School
HAZEL CHRISTENSEN