Summary
Overview
Work History
Education
Skills
Timeline
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Laxmi Gurung

Laxmi Gurung

Business Graduate/ Customer-Focused Professional
Danshøjvej 1,84

Summary

A business graduate who is hardworking and friendly, with experience in customer service, cash handling, and basic office tasks. Strong communication and teamwork skills, with the ability to perform well under pressure. Recognized for maintaining high service standards during KFC´s highest sales day and awarded a performance badge for outstanding service.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Cashier

Kentucky Fried Chicken
07.2023 - 06.2025
  • Awarded a badge for outstanding performance during the store´s highest sales day on record.
  • Welcomed Customers and assisted them with their orders in a friendly and professional manner.
  • Accurately handled cash, card, and digital transactions using the cash register.
  • Collaborated with team members to ensure smooth and efficient service during peak hours.
  • Resolved customer complaints calmly and professionally, helping to build positive customer relationships and repeat visits.

Waitress

The South Indian Restaurant
02.2023 - 06.2023
  • Delivered exceptional customer service by promptly taking orders and responding to guest inquiries to ensure a positive dining experience.
  • Collaborated with kitchen staff to ensure timely food delivery, served meals and beverages efficiently while maintaining a high level of customer service.
  • Ensured tables were clean, tidy and properly set for guests.

Co-Operative Field Officer

Amana Multipurpose Co-Operative Limited
11.2019 - 03.2022
  • Approached and assisted new clients in opening savings and loan accounts.
  • Followed up with clients for timely collection of payments and maintained accurate daily reports.
  • Performed basic offices tasks such as filing, data entry, and updating financial ledgers.
  • Provided clients with updated information on cooperative services, policies, and account details.

Education

Bachelor of Science - Business Studies

Niels Brock Copenhagen Business College
Sankt Petri Passage 1, 1165 Copenhagen K, Denmark
04.2001 -

High School Diploma -

Godawari Vidya Mandir Boarding Secondary School
Morang, Nepal
04.2001 -

Skills

    Customer Service Excellence

    Effective communication

    Teamwork and Collaboration

    Time Management

    Hardworking and Responsible

    Attention to Detail

Timeline

Cashier

Kentucky Fried Chicken
07.2023 - 06.2025

Waitress

The South Indian Restaurant
02.2023 - 06.2023

Co-Operative Field Officer

Amana Multipurpose Co-Operative Limited
11.2019 - 03.2022

Bachelor of Science - Business Studies

Niels Brock Copenhagen Business College
04.2001 -

High School Diploma -

Godawari Vidya Mandir Boarding Secondary School
04.2001 -

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Laxmi GurungBusiness Graduate/ Customer-Focused Professional