Hubert Marcinkowski

Managed a high-performing sales team, overseeing their activities in promoting factoring services to potential clients and addressing customer inquiries promptly and effectively. Provided guidance and support to ensure document accuracy, including invoices and transport orders, while assisting clients with their needs. Additionally, facilitated training sessions to educate both team members and clients on utilizing the Transcash.eu website and app efficiently. Leveraged negotiation skills to secure favorable contract terms, establishing long-term business partnerships with key accounts. Maintained meticulous records in the customer database, ensuring accuracy and efficiency in tracking sales activities and client interactions.

Managed a proficient team responsible for taking bookings according to customer preferences, effectively upselling additional services such as insurance and extra luggage over the phone. Provided personalized assistance to customers in selecting the ideal holiday destination using the Travelplanet website, ensuring a tailored and memorable experience. Implemented strategies to boost sales and enhance customer satisfaction, resulting in increased revenue and positive feedback. Generated comprehensive sales reports to monitor performance metrics over time, facilitating data-driven decision-making and strategic adjustments to optimize sales efforts.

In my role as a sales representative at a major publishing house, I focused on persuading teachers to opt for Nowa Era textbooks. I engaged educators in conversations about the benefits these textbooks could bring to their teaching and their students' learning experiences. My aim was to establish a lasting partnership by highlighting the advantages of committing to Nowa Era for a minimum of three years, showcasing the support and resources available to them. Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.