Ambitious Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.
Overview
13
13
years of professional experience
Work History
Program Coordinator
Deep Democracy Institute
Oregon
03.2017 - Current
Provided ongoing direction and leadership for program operations.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Organized and managed program development from conception through successful execution.
Designed program implementation and maintenance plan.
Addressed and resolved technical, financial and operational concerns by working with team members and directors.
Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
Inside Sales Manager
Indoors East Africa
Nairobi
02.2017 - 01.2021
Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
Prepared pricing strategies for current customers to enhance sales and increase profitability.
Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
Worked closely with other departments to promote products and marketing campaigns.
Updated accounts and maintained long-term relationships with clients.
Coordinated activities and projects to plan sales department operations and meet timelines.
Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
Personal Assistant
Swaleh Mwangi & Company Advocates
Nairobi
04.2013 - 01.2017
Displayed absolute discretion at handling confidential information.
Oversaw personal and professional calendars and coordinated appointments for future events.
Maintained appropriate filing of personal and professional documentation.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Arranged domestic and international travel plans and itineraries.
Kept detailed track of household and maintenance inventory and schedules.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Education
Master of Science - Global And Development Studies
Finance and Administrative Manager at International Institute For Democracy And Electoral Assistance ( International IDEA)Finance and Administrative Manager at International Institute For Democracy And Electoral Assistance ( International IDEA)