Idil Aden
Sales Consultant
Copenhagen
Summary
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Sales & Trafic Planner
Dansk Stats Baner (DSB) (Danish State Railways)
Copenhagen
01.2021 - 06.2022
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to event marketing, sales and brand promotion.
- Informed customers of promotions to increase sales productivity and volume.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Presented professional image consistent with company's brand values.
Flight Attendant
Jettime
Copenhagen
03.2020 - 12.2021
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Ensured safety and comfort of customers onboard aircraft.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Resolved passenger conflicts and medical emergencies during flights.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Answered passenger questions and provided solutions to issues arising during flights.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Collaborated with flight crew to maximize smooth and safe flights.
- Used excellent customer service skills in addressing passengers' needs.
- Answered passengers' questions about flight, aircraft and destination.
- Demonstrated knowledge of aircraft safety features and emergency equipment.
- Responded to passenger emergencies to provide first aid.
- Welcomed passengers aboard and provided overview of safety procedures.
- Delivered food and beverage service, reading material and other in-flight services.
- Completed pre-flight safety checks to reinforce passenger safety.
- Performed pre-flight cabin checks to maintain operational safety equipment.
- Assisted passengers with storing luggage and helped locate seating.
Marketing Manager
Magazin Du Nord
Copenhagen
03.2018 - 12.2020
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Recruited and hired capable team members to add value and diverse skills set to marketing department.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Continually maintained and improved company's reputation and positive image in markets served.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
Deputy Chairman
WeAid
Copenhagen-Dar-Es-Salam-Nairobi & Mogadishu
08.2015 - 10.2019
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proven ability to develop and implement creative solutions to complex problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
- Gained strong leadership skills by managing projects from start to finish.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Education
High School Diploma -
03.2001 - 06.2009
Skills
Sales communications
undefinedTimeline
Sales & Trafic Planner - Dansk Stats Baner (DSB) (Danish State Railways)
01.2021 - 06.2022
Flight Attendant - Jettime
03.2020 - 12.2021
Marketing Manager - Magazin Du Nord
03.2018 - 12.2020
Deputy Chairman - WeAid
08.2015 - 10.2019
Cambridge International Lauraet School - High School Diploma,
03.2001 - 06.2009
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