Ines Bistram
Gentofte Municipality
Summary
Enthusiastic and customer-focused professional with experience in retail, hospitality, and administrative roles. Skilled in customer service, sales assistance, and handling daily operations efficiently. My degree in Criminology developed analytical thinking, attention to detail, and the ability to assess situations critically.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Bartender
Wisniewski
11.2022 - 02.2025
- Kept bar presentable and well-stocked to meet customer needs.
- Served house liquors, ensuring consistent quality and adherence to service standards.
- Processed transactions through POS systems.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Barista
Pello Caffe
02.2022 - 10.2022
- Prepared a variety of coffee beverages with attention to quality and presentation.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- .Managed inventory by placing orders and receiving deliveries.
Sales Assistant
Puma Sports Store
03.2021 - 02.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Restocked shelves and displays to keep the store well-stocked and appealing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Receptionist
Dance Studio Artistic
01.2020 - 11.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided information about the studio's offers via email, phone and in person.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed customers memberships, including registrations and pass renewals.
Education
Bachelor in Criminology - Criminology
University of Gdansk
Gdansk, Poland 04.2001 -
Skills
Drivers License B
POS Systems
Sales & Product Knowledge
Teamwork & Collaboration
Problem-Solving
Timeline
Bartender
Wisniewski
11.2022 - 02.2025
Barista
Pello Caffe
02.2022 - 10.2022
Sales Assistant
Puma Sports Store
03.2021 - 02.2022
Receptionist
Dance Studio Artistic
01.2020 - 11.2020
Bachelor in Criminology - Criminology
University of Gdansk
04.2001 -
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