IVA MATESIC

• Developed new signature cocktails to support bar marketing brand and increase profits.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Recruited and trained new bartenders and barbacks
• Maintained impeccably clean, attractive and well-stocked bar area.

• Served high customer volumes during special events, nights, and weekends.
• Hosted cocktail courses where I thought people the basics of bartending, while also keeping them entertained.

• Created effective employee schedules.
• Closed out cash register and prepared cashier report at close of business.
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
• Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
• Ensured optimal beverage stock by assessing inventory and collaborating with owners to limit expenses.

• Performed event coordination for larger parties and gatherings.
• Utilized social media to promote events and increase attendance.

• Bussed and reset tables to keep dining room and work areas clean.
• Cultivated warm relationships with regular customers.
• Served food and beverages promptly with focused attention to customer needs.

Studied in areas regarding finance, accounting, marketing, econometrics, micro/macroeconomics, IT.