Izzatbek Ismailov
Saler
Store Heddinge
Summary
Smart professional with thorough understanding of various languages to fluently interpret and translate. Conveys intended messages accurately and reliably. Well-versed in interpretation and translation tools and services. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
7
7
Languages
Work History
English-Ukrainian Translator, Volunteer Red Cross
Red Cross
01.2023 - 11.2023
- assistance in adaptation to migrants, translation of documents, as well as solutions to general problems with living in the territory of a refugee center, assistance in writing official letters to various services, as well as conflict resolution
Host of Events and Celebrations
Happyzavr
09.2020 - 02.2022
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Zaporizja National College
Ukrain 04.2001 -
Skills
Document Translation
undefinedTimeline
English-Ukrainian Translator, Volunteer Red Cross
Red Cross
01.2023 - 11.2023
Host of Events and Celebrations
Happyzavr
09.2020 - 02.2022
High School Diploma -
Zaporizja National College
04.2001 -
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